Sales Administrator

Lexis Nexis; Województwo mazowieckie; Hybrid; PLN 40,000 - 60,000; Full time

Job summary

A global risk solutions provider in Poland is seeking a Sales Administrator to support the sales team in managing administrative tasks and providing excellent customer service. The ideal candidate will have a strong understanding of sales processes, be detail-oriented, and possess excellent communication skills. The role involves coordinating with different departments and ensuring customer satisfaction. This position offers a hybrid work model.

Qualifications

• Comprehensive understanding of sales processes and procedures.
• Effective communication skills and customer service focus.
• Proactive and adaptable, able to juggle multiple priorities.

Responsibilities

• Provide exceptional customer service and support sales team.
• Coordinate with departments for timely product delivery.
• Identify process improvements for enhancing customer satisfaction.

Skills

Fluent in English

Detail-oriented

Strong relationship-building skills

Ability to analyse data

Experience with CRM systems

Job description

Sales Administrator

Location : Warsaw (hybrid / minimum twice a week in the office)

About the Business

LexisNexis Risk Solutions is the essential partner in the assessment of risk. Within our Business Services vertical, we offer a multitude of solutions focused on helping businesses of all sizes drive higher revenue growth, maximize operational efficiencies, and improve customer experience. Our solutions help our customers solve difficult problems in the areas of Anti‑Money Laundering/Counter‑Terrorist Financing, Identity Authentication & Verification, Fraud and Credit Risk mitigation and Customer Data Management.

You can learn more about LexisNexis Risk at the link below, https://risk.lexisnexis.com/.

About our Team

Are you looking to join an industry‑leading sales organization? Our sales team is dedicated to partnering with organizations to address and solve complex risk problems. At LexisNexis Risk Solutions, we pride ourselves in providing solutions that directly impact our customers' ability to mitigate and manage risk. You will be joining a high‑performance sales team in a business enjoying significant growth, a Global FTSE 100 and well renowned in the market.

About the Role

The Sales Administrator will play a crucial role in supporting the sales team for business success by managing administrative tasks, providing customer service, and assisting with sales strategies. Responsibilities include supporting sales to ensure customer satisfaction.

Responsibilities

• Providing exceptional customer service by responding to customer inquiries, providing product information, and resolving issues.
• Coordinating with other departments to ensure timely delivery of products and services to customers.
• Assisting the sales team to improve customer satisfaction, this will include issue resolution, billing, invoicing, order processing, legal coordination and contract implementation.
• To onboard and execute on sales closes and navigate any roadblocks.
• Developing and maintaining relationships with the sales team, key customers and stakeholders.
• Identifying opportunities for process improvements within the sales team and implementing best practices.
• Providing support for onboarding and all steps of the sale.

Requirements

• Demonstrate a comprehensive understanding of sales processes and procedures.
• Fluent in English. Russian is a plus.
• Detail‑oriented and highly organised, with the ability to juggle multiple priorities and to prioritise.
• Strong relationship‑building and communication skills.
• Proactive, efficient and adaptable, comfortable working both independently and in teams.
• Experience working with CRM systems and other sales tools.
• Ability to analyse data and generate reports using Microsoft Excel or similar software.
• Dedicated customer service focus and a determination to achieve outstanding outcomes.

We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1-855-833-5120.

Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here.

Please read our Candidate Privacy Policy.

We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.

USA Job Seekers:

EEO Know Your Rights.