Russian-Speaking Travel Advisor — Flexible Hours & Growth

Concentrix; Mysłowice; On-site; PLN 51,000 - 61,000; Full time

Benefits offered by this job

Stability & Benefits

Dynamic Workspace

Comprehensive Training

Supportive Team

Growth Opportunities

Salary: 5 000 zł gross per month or 32

Job summary

Concentrix in Katowice seeks customer-oriented professionals to engage travelers across channels. You will handle inbound/outbound interactions via phone, chat and email, aiming to turn conversations into positive experiences.

A proactive, patient approach ensures every customer feels heard and valued. Office-based role in Katowice with a friendly international team, comprehensive training, and clear growth paths.

Qualifications

• Linguistic fluency: Russian C1 and English B2 for daily conversations.
• Positive energy and a genuine desire to help customers.
• Willingness to work flexible hours, including weekends and holidays.
• Enjoys thriving in a modern Katowice office environment.

Responsibilities

• Engage with travelers via phone, chat and email, guiding them through interactions.
• Provide proactive, patient service to ensure customers feel heard and valued.
• Safeguard sensitive information with professionalism to maintain trust.

Skills

Russian (C1)

English (B2)

Positive attitude

Flexible hours

Office environment

Job description

Concentrix in Katowice seeks customer-oriented professionals to engage travelers across channels. You will handle inbound/outbound interactions via phone, chat and email, aiming to turn conversations into positive experiences.

A proactive, patient approach ensures every customer feels heard and valued. Office-based role in Katowice with a friendly international team, comprehensive training, and clear growth paths.