Remote Technical Support Engineer-Automation & Electronics

Rsgroup; Remote; PLN 120,000 - 180,000; Full time

Job summary

A leading technology company is seeking a Technical Support Engineer to provide expert technical support to B2B customers. This remote position requires strong analytical and technical skills, proficiency in Polish and English, and the ability to work collaboratively. Responsibilities include resolving customer inquiries, analyzing data for improvements, and communicating complex information clearly. Benefits include competitive salary, private medical care, and opportunities for professional development.

Benefits

Private medical care

Annual bonus

Holiday allowance

Lunch card

Qualifications

• Strong technical background in automation, mechanics, and electronics.
• Experience handling customer inquiries through multiple channels.
• Ability to analyze data using advanced analytical tools.

Responsibilities

• Provide technical support to B2B customers via various communication methods.
• Analyze processes using MS Excel to improve efficiency.
• Collaborate with teams to deliver solutions for customer and business needs.

Skills

Fluent Polish

Fluent English

Strong analytical capabilities

Interpersonal communication

Technical support experience

Education

Engineering or technical education

Tools

MS Excel

Power BI

SAP

Job description

A leading technology company is seeking a Technical Support Engineer to provide expert technical support to B2B customers. This remote position requires strong analytical and technical skills, proficiency in Polish and English, and the ability to work collaboratively. Responsibilities include resolving customer inquiries, analyzing data for improvements, and communicating complex information clearly. Benefits include competitive salary, private medical care, and opportunities for professional development.