Remote Technical Support Consultant (Greek + English)

SupportYourApp; Warszawa; Remote; PLN 109,000 - 183,000; Full time

Job summary

A leading Support-as-a-Service company in Poland is looking for a Technical Support Consultant. You will provide exceptional customer support in a multilingual environment, troubleshoot issues, and collaborate with various teams for seamless service. Ideal candidates are native Greek speakers with excellent English and 1–2 years of support experience. This role offers fixed working hours, remote opportunities, and a supportive management team.

Benefits

Fixed schedule: Monday to Friday, 10 AM–7 PM, CET

Opportunity to work fully remote

Good bonuses for referring friends

Paid intensive training and probation

Responsive management interested in your growth

Qualifications

• At least 1–2 years of experience in customer support in a fast-paced environment.
• Personal laptop or computer with a minimum of 8Gb of RAM and stable internet.

Responsibilities

• Provide exceptional customer support via emails, calls, and chats.
• Troubleshoot technical issues and guide customers step-by-step.
• Collaborate with other departments to resolve inquiries.

Skills

Native Greek

Excellent English (C1)

Problem-solving skills

Attention to details

Familiarity with CRM systems

Job description

A leading Support-as-a-Service company in Poland is looking for a Technical Support Consultant. You will provide exceptional customer support in a multilingual environment, troubleshoot issues, and collaborate with various teams for seamless service. Ideal candidates are native Greek speakers with excellent English and 1–2 years of support experience. This role offers fixed working hours, remote opportunities, and a supportive management team.