Remote Global Customer Support Specialist

SupportYourApp; Remote; PLN 120,000 - 180,000; Full time

Job summary

A global support service provider based in Poland is seeking a Customer Support Consultant to deliver outstanding service in a remote environment. The role requires excellent communication skills in Ukrainian and English, along with a positive and proactive attitude. Candidates should have at least 6 months of customer support experience and the ability to manage sensitive customer information. This role offers a fixed schedule and various in-house benefits for employees.

Benefits

Fixed schedule: Monday-Friday, 4pm - 12am Kyiv time

Opportunity to cooperate fully remotely

Inclusive international environment

Rewards for referring friends

Responsive leadership interested in your development

Qualifications

• At least 6 months of experience in a customer support role.
• Personal computer with at least 8GB of RAM and stable internet connection.
• Ability to handle sensitive customer data securely.

Responsibilities

• Deliver outstanding customer support via calls and emails.
• Build strong and lasting customer relationships.
• Communicate with developers and cross-functional specialists.

Skills

Excellent Ukrainian and English communication skills (C1)

Strong analytical thinking

Positive and proactive attitude

Tools

CRM systems

Job description

A global support service provider based in Poland is seeking a Customer Support Consultant to deliver outstanding service in a remote environment. The role requires excellent communication skills in Ukrainian and English, along with a positive and proactive attitude. Candidates should have at least 6 months of customer support experience and the ability to manage sensitive customer information. This role offers a fixed schedule and various in-house benefits for employees.