Remote Dementia Care Concierge (Bilingual)

Remo Health; Poland; Remote; PLN 164,895 - 219,861; Full time

Benefits offered by this job

100% Company-paid medical premiums

20 days of PTO and 11 paid holidays

$80 / month stipend for cell and wifi

Job summary

Remo Health is looking for a full-time remote team member to support families navigating dementia care by guiding them through the onboarding process. You will be the first touchpoint for families, providing them with the necessary support and managing referral intakes.

The ideal candidate will have at least four years of healthcare-related customer service experience, be bilingual in English and Spanish, and possess excellent interpersonal skills. Remo Health provides a strong benefits package, including paid medical premiums and generous PTO.

Qualifications

• At least four years of healthcare-related customer service experience.
• Bilingual in English and Spanish.
• Meticulous organizational skills and attention to detail.

Responsibilities

• Guide families through the onboarding process.
• Manage referral intake and communication with patient-caregiver dyads.
• Provide product scheduling support via phone and email.

Skills

Healthcare-related customer service experience

Bilingual (English and Spanish)

Empathy and active listening skills

Interpersonal skills

Job description

Remo Health is looking for a full-time remote team member to support families navigating dementia care by guiding them through the onboarding process. You will be the first touchpoint for families, providing them with the necessary support and managing referral intakes.

The ideal candidate will have at least four years of healthcare-related customer service experience, be bilingual in English and Spanish, and possess excellent interpersonal skills. Remo Health provides a strong benefits package, including paid medical premiums and generous PTO.