Remote Customer Success Manager — Industrial Software | Drive Adoption

Seeq Corporation; Polska; Remote; PLN 384,000; Full time

Job summary

A leading analytics solution provider is seeking a Customer Success Manager to empower clients in the industrial sector. You'll engage closely with customers, ensuring high value from our software solutions and driving their success. The ideal candidate has extensive experience in customer-facing roles within B2B SaaS and proven ability to engage with senior leaders in complex organizations. A competitive salary and remote-first culture are part of the offering.

Benefits

Competitive salary plus variable commission and equity

Internet and mobile phone reimbursements

Generous home office allowance

Pet-friendly workspace

Great workplace culture

Qualifications

• 5+ years in a customer-facing role within B2B SaaS or industrial organizations.
• Strong ability to engage with senior leaders at Fortune 500 companies.
• Experience managing renewals and driving account growth.

Responsibilities

• Be the customer's advocate and create success plans.
• Lead quarterly success reviews and drive adoption.
• Oversee onboarding and promote training opportunities.

Skills

Customer-facing role experience

Process manufacturing knowledge

Business acumen

Data-driven mindset

Ability to translate technical solutions

Job description

A leading analytics solution provider is seeking a Customer Success Manager to empower clients in the industrial sector. You'll engage closely with customers, ensuring high value from our software solutions and driving their success. The ideal candidate has extensive experience in customer-facing roles within B2B SaaS and proven ability to engage with senior leaders in complex organizations. A competitive salary and remote-first culture are part of the offering.