Remote Account Manager — Customer Success & Growth

Aceolution; Polska; Remote; PLN 40,000 - 60,000; Full time

Job summary

A dynamic tech company is seeking a motivated Account Manager for a 12-month remote contract role in Poland. You will be responsible for building strong relationships with merchants, enhancing their experience through proactive support and data-driven engagement. The ideal candidate will excel in customer engagement, possess analytical skills, and have sales negotiation experience. This is an excellent opportunity to thrive in a fast-paced environment with a focus on customer success.

Qualifications

• Proven ability to build trust and rapport with merchants.
• Experience analyzing operational data to detect performance gaps.
• Strong communication skills for commercial conversations.

Responsibilities

• Build trust and rapport with merchants, delivering proactive support.
• Analyze operational data to detect performance gaps and anticipate churn.
• Communicate the value of the Food platform to merchants.

Skills

Customer Engagement Excellence

Analytical & Critical Thinking

Sales & Negotiation Ability

Adaptability & Agility

Tools

Salesforce

Looker

Outreach

WhatsApp

Job description

A dynamic tech company is seeking a motivated Account Manager for a 12-month remote contract role in Poland. You will be responsible for building strong relationships with merchants, enhancing their experience through proactive support and data-driven engagement. The ideal candidate will excel in customer engagement, possess analytical skills, and have sales negotiation experience. This is an excellent opportunity to thrive in a fast-paced environment with a focus on customer success.