Regional Vendor Management Governance Lead

MetLife Poland; Warszawa; Hybrid; PLN 173,000 - 207,000; Full time

Benefits offered by this job

Hybrid work model

Private medical subscription

MultiSport card

Annual performance bonus

Vacation bonus

Special day off

Healthcare benefits

Financial subsidies

Job summary

MetLife Poland, based in Warsaw, is a Center of Excellence (CoE) providing services focused mainly on Finance, Actuarial, Procurement and IT. Our CoE supports EMEA markets and services global teams in the United States.

We are building an AI-enabled, people-centered future and seek people who bring curiosity, adaptability, and a growth mindset as we use AI to enhance how we serve customers, support communities, and evolve the way work gets done.

Qualifications

• Bachelor’s degree or equivalent experience.
• 3-5+ years of experience in Vendor Management, Procurement, Governance, Third Party Risk Management, Operations, Compliance, or a related field.
• Strong organizational, coordination, and project management skills.
• Ability to manage multiple priorities and stakeholders in a matrixed environment.
• Strong analytical and problem-solving skills.
• Excellent verbal and written communication abilities.
• Ability to interpret policies, standards, procedures, and governance requirements.

Responsibilities

• Serve as a regional representative of the Vendor Management Center of Excellence.
• Promote consistent adoption and execution of enterprise vendor management standards, templates, process.
• Provide guidance regarding vendor segmentation, governance requirements, and vendor management responsibilities.
• Monitor adherence to vendor management standards and identify areas requiring remediation or additional support.
• Support ongoing improvement of vendor management practices through feedback, standardization efforts, and continuous improvement initiatives.
• Produce reporting and insights related to governance participation, adherence, vendor performance trends, and program effectiveness.
• Support development and maintenance of dashboards, scorecards, metrics, and management reporting.
• Analyze governance data to identify trends, risks, adoption challenges, and improvement opportunities.
• Escalate governance concerns, program risks, and material issues to leadership as appropriate.
• Support and participate in regional governance forums, leadership updates, and management presentations to communicate key risks and trends.
• Provide day-to-day support and consultation to Vendor Managers, Engagement Managers, Procurement, and business stakeholders.
• Support delivery of training, awareness, coaching, and enablement activities.
• Assist with onboarding of new Vendor Managers and Engagement Managers.
• Partner with regional TPRM teams to for general support and to form regional communities of practice and knowledge-sharing activities.
• Support coordination across Procurement, Third Party Risk Management, Legal, Compliance, Finance, Technology, and business functions.
• Support governance activities throughout the vendor lifecycle, including onboarding, segmentation, governance reviews, performance monitoring, transitions, and offboarding.
• Assist stakeholders in navigating governance processes and escalation requirements.
• Monitor lifecycle activities and support compliance with governance expectations.
• Identify opportunities to improve efficiency, automation, governance effectiveness, and data quality.
• Contribute to development of best practices, guidance materials, and supporting documentation.
• Support adoption and usage of VM tools, reporting capabilities, automation opportunities, and data quality improvements.
• Ability to use AI to improve speed, quality, and efficiency across a broad range of day-to-day tasks.

Skills

Vendor management

Procurement

Governance

Third party risk

Operations

Compliance

Communication

Project management

Policy interpretation

Education

Bachelor's degree

Job description

MetLife Poland, based in Warsaw, is a Center of Excellence (CoE) providing services focused mainly on Finance, Actuarial, Procurement and IT. Our CoE supports EMEA markets and services global teams in the United States.

We are building an AI-enabled, people-centered future and seek people who bring curiosity, adaptability, and a growth mindset as we use AI to enhance how we serve customers, support communities, and evolve the way work gets done.