Project Management Officer (PMO)

Sii Poland; Szczecin; On-site; PLN 50,000 - 70,000; Full time

Job summary

A leading technology company in Szczecin, Poland, is seeking a PMO to monitor project execution within the contact center and chatbot solutions domain. The ideal candidate will have over 5 years of PMO experience, preferably in banking, and a strong background in analytics, problem-solving, and communication. This role offers a dynamic work environment and various benefits like a profit-sharing program and opportunities for internal training.

Benefits

Great Place to Work

Solid financial situation

Profit sharing

Medical care

Comfortable and well-equipped offices

Qualifications

• At least 5 years of experience in a PMO role, preferably in banking.
• Basic knowledge of project management or quality assurance systems.
• Previous work with risk management, including non-financial risk.

Responsibilities

• Monitor project execution and track resource utilization.
• Verify financial KPI indicators for projects.
• Ensure compliance with quality standards in project execution.

Skills

Analytical thinking

Problem-solving skills

Organizational skills

Negotiation abilities

Communication skills

Flexibility

Commitment

AI knowledge

Fluent English

Education

Higher education in economics, administration, IT, or finance

Job description

Join Sii Poland and become a part of our Project Management Competency Center. Currently, we are looking for a PMO to support projects focused on creating chatbots and developing contact center solutions.

Your tasks

• Monitoring the execution of projects within the assigned portfolio, including resource planning and tracking their utilization
• Verifying financial KPI indicators for projects in the portfolio
• Tracking project progress, including monitoring milestones
• Ensuring compliance with quality standards and internal project execution methodologies
• Providing support in organizing status meetings and maintaining communication with stakeholders
• Reviewing and analyzing project-related risks to ensure profitability and secure project execution
• Presenting audit results and recommendations to business stakeholders
• Developing recommendations and corrective actions for project managers, including change management strategies
• Supporting project/service planning, scheduling, risk analysis, and cost estimation
• Making significant contributions to knowledge management processes related to key aspects of the project lifecycle, covering both sales and delivery phases

Requirements

• At least 5 years of experience in a PMO role, preferably within the banking sector
• Higher education in economics, administration, IT, or finance
• Strong analytical thinking and problem-solving skills
• Knowledge of reporting and control techniques in project execution
• Basic knowledge of project management or quality assurance systems
• Excellent organizational skills, negotiation abilities, and assertiveness
• Proficiency in delivering presentations and training sessions
• Previous work with risk management, including non-financial risk
• Experience and knowledge in the area of AI (e.g., AI-driven solutions, chatbot technologies, automation)
• Strong communication skills, flexibility, and commitment
• Ability to learn quickly and adapt to a dynamic work environment
• Fluent English
• Willingness to attend the Client’s office in Cracow once per quarter
• Residing in Poland required

Job no. 251120-AQECH

Benefits For You

• Great Place to Work
• Solid financial situation
• Contracts with the biggest brands
• Centre of internal trainings
• Many experts you can learn from
• Open and accessible management team
• Profit sharing
• Passion Sponsorship program
• Regular integration events and trips
• Comfortable and well-equipped offices
• MySii app
• Medical care