Product Owner Salesforce Sales Cloud

Worldline; Województwo mazowieckie; On-site; PLN 180,000 - 280,000; Full time

Benefits offered by this job

Private medical & life insurance

MyBenefit Platform

Holiday allowance

Public transportation allowance

Meal allowance

Annual bonus

Job summary

Worldline is seeking a Salesforce Product Owner to lead the Sales Cloud roadmap and collaborate with architects, analysts and delivery teams. You will translate strategic goals into actionable user stories and guide adoption across the sales lifecycle.

You will drive prioritization, align with platform standards, and ensure data quality and security while enabling measurable business outcomes and continuous process improvements.

Qualifications

• Experience as a Product Owner, Product Manager, or Business Analyst for Salesforce Sales Cloud solutions.
• Strong knowledge of Salesforce Sales Cloud and its use in supporting sales processes from lead to opportunity pipeline.
• Familiarity with Salesforce AI capabilities, such as Agentforce or Einstein.
• Experience owning a product backlog and working with Agile delivery teams.
• Customer- and user-focused mindset with measurable outcomes.

Responsibilities

• Communicate the Salesforce Sales Cloud vision and objectives based on Sales strategy.
• Translate business goals into product outcomes with business analysts.
• Build cross-functional relationships with Sales, analysts and delivery teams.
• Present user stories to delivery teams in refinement sessions.
• Participate in Sprint planning and adjust as needed.
• Ensure the solution supports end-to-end sales processes and customer expectations.
• Guide testing and release readiness with delivery teams and business users.
• Drive user adoption through training, documentation and change management.
• Support KPI monitoring to assess outcomes and drive improvements.
• Discuss with architects to align with Salesforce platform standards and data quality.

Skills

Product Owner experience

Agile delivery

Stakeholder management

Communication skills

Analytical thinking

English proficiency

Salesforce domain knowledge

Education

Salesforce certification

Tools

Salesforce Sales Cloud

Salesforce AI capabilities (Agentforce / Einstein)

Job description

Who We Are

Worldline helps businesses of all shapes and sizes to accelerate their growth journey - quickly, simply, and securely. We are the innovators at the heart of the payments technology industry, shaping how the world pays and gets paid. Our technology powers the growth of millions of businesses across 5 continents. And just as we help our customers accelerate their business, we are committed to helping our people accelerate their careers. Together, we shape the evolution.

Who We Are

Worldline helps businesses of all shapes and sizes to accelerate their growth journey - quickly, simply, and securely. We are the innovators at the heart of the payments technology industry, shaping how the world pays and gets paid. Our technology powers the growth of millions of businesses across 5 continents. And just as we help our customers accelerate their business, we are committed to helping our people accelerate their careers. Together, we shape the evolution.

The opportunity

Connecting business needs with teams that configure, develop and support Salesforce Sales Cloud in Worldline.

The Salesforce Sales Cloud Product Owner decides what should be built or improved and why, upon close collaboration with architects and delivery teams on how to implement it.

Day-to-day Responsibilities

• Based on Sales strategy and priorities, communicate the Salesforce Sales Cloud vision and objectives that meet business goals,
• Translate business goals into product outcomes (in strong collaboration with the business analyst that has translated business requirements into user stories),
• Build strong cross-functional relationships with Sales teams, business analysts and delivery teams to select the best improvement opportunities (including automation and AI capabilities),
• Present the user stories to the delivery teams in refinement sessions,
• Participate to the Sprint planning sessions and suggest adjustments if needed,
• Ensure the solution supports effective sales processes alongside the full life cycle (from lead to opportunity pipeline) and matches customer expectations,
• Guide testing and release readiness with delivery teams and business users (in close collaboration with business analysts),
• Drive and guide user adoption through stakeholder communication, organization of training, documentation, and change-management activities,
• Support sales teams in usage and KPI monitoring to better assess business outcomes and continuous sources of improvement,Discuss with architects to secure alignment of business expectations with Salesforce platform standards, data quality, security, privacy, and applicable regulatory requirements.

Who Are We Looking For

• Experience as a Product Owner, Product Manager, or Business Analyst for Salesforce Sales Cloud solutions,
• Strong knowledge of Salesforce Sales Cloud and its use in supporting sales processes from lead to opportunity pipeline (ideally confirmed by a Salesforce certification),
• Familiarity with Salesforce AI capabilities, such as Agentforce or Einstein,
• Experience owning a product backlog and working with Agile delivery teams,
• Confidence engaging with stakeholders at different levels and aligning priorities to promote process standardization,
• Customer- and user-focused mindset, with a strong interest in measurable outcomes and continuous improvement,
• Excellent communication, facilitation, and decision-making skills,
• Strong analytical and problem-solving abilities, including the ability to work through complex processes and dependencies.
• Professional fluency in English, written and spoken. Additional European language is a plus.

Perks & Benefits

At Worldline you’ll get the chance to be at the heart of the global payments technology industry and shape how the world pays and gets paid. On top of that, you will also:

• Private medical & life insurance
• MyBenefit Platform
• Holiday allowance
• Public transportation allowance
• Meal allowance
• Annual bonus

Pursuant to the Article 24 sec. 6 of the Act of 14 June 2024 on the protection of whistleblowers, we inform you that Worldline Financial Services (Europe) S.A., a joint-stock company, Branch in Poland (hereinafter referred to as Worldline) is governed by the Regulations on the receipt of internal reports and taking follow-up actions (hereinafter referred to as the Regulations).

Shape the evolution

We are on an exciting journey towards the next frontiers of payments technology, and we look for big thinkers, people with passion, can-do attitude and a hunger to learn and grow. Here you'll work with ambitious colleagues from around the world, take on unique challenges as a team, and make a real impact on the society. With an empowering culture, strong technology and extensive training opportunities, we help you accelerate your career - wherever you decide to go. Join our global team of 18,000 innovators and shape a tomorrow that is yours to own.

Learn more about life at Worldline at jobs.worldline.com

We are proud to be an Equal Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, gender expression, age, status as an individual with a disability, or any applicable legally protected characteristics.