Polish-Speaking Support Specialist — Lisbon

Nordicrecruiters; Częstochowa; On-site; PLN 112,000 - 155,000; Full time

Benefits offered by this job

Relocation assistance

Job summary

Nordicrecruiters is seeking a Polish-speaking Customer Support Specialist to join our Lisbon-based team. You will provide high-quality assistance to Polish-speaking customers via chat, email, and phone, ensuring accurate, friendly service.

As part of an international group, you will help enhance the customer experience and contribute to ongoing improvements in our communication and service processes, with relocation assistance available to move to Lisbon.

Qualifications

• Native or fluent Polish speaker with strong communication skills.
• Customer-focused mindset with solid problem-solving abilities.
• Comfortable working in a fast-paced, multicultural environment.
• Previous customer support experience is a plus but not required.

Responsibilities

• Provide excellent support to Polish-speaking customers via chat, email, and phone.
• Solve inquiries with professionalism, accuracy, and a customer-first approach.
• Work closely with an international team to enhance the customer experience.
• Contribute to continuous improvements in communication and service processes.

Skills

Polish language

Communication skills

Customer focus

Problem solving

Job description

Nordicrecruiters is seeking a Polish-speaking Customer Support Specialist to join our Lisbon-based team. You will provide high-quality assistance to Polish-speaking customers via chat, email, and phone, ensuring accurate, friendly service.

As part of an international group, you will help enhance the customer experience and contribute to ongoing improvements in our communication and service processes, with relocation assistance available to move to Lisbon.