Polish-Speaking Customer Support - Barcelona, Spain (Relocation Package)

Nordicrecruiters; Poznań; On-site; PLN 129,000 - 216,000; Full time

Benefits offered by this job

Relocation package

Professional training and development

Job summary

Nordicrecruiters is seeking a Polish-speaking Customer Support Specialist to join our growing Barcelona team. You will handle inquiries via chat, email, and phone, delivering friendly, professional support to Polish customers.

You will collaborate with an international team to improve customer experience, participate in process improvements, and benefit from relocation assistance, training, and career development in a dynamic, multicultural environment.

Qualifications

• Native or fluent Polish speaker.
• Customer-focused mindset.
• Strong problem-solving abilities.
• Comfortable working in a fast-paced, multicultural environment.
• Previous customer support experience is an advantage but not required.

Responsibilities

• Provide outstanding support to Polish-speaking customers via chat, email, and phone.
• Resolve customer inquiries with professionalism and efficiency.
• Work closely with an international team to improve customer satisfaction and communication.
• Contribute to process improvements and ensure an excellent customer experience.

Skills

Polish language

Verbal communication

Written communication

Customer focus

Problem solving

Job description

Are you ready to take your Polish language skills to an exciting international environment? We are looking for a Polish-Speaking Customer Support Specialist to join our growing team in Barcelona!

Why Barcelona?

Barcelona is a city full of energy, culture, and opportunity. From its sunny beaches and iconic Gaudí architecture to its lively food scene, dynamic international community, and year-round warm weather, Barcelona offers an unforgettable lifestyle. Its the perfect place to grow professionally while enjoying a Mediterranean pace of life.

What You'll Do:

• Provide outstanding support to Polish-speaking customers via chat, email, and phone.
• Resolve customer inquiries with professionalism and efficiency.
• Work closely with an international team to improve customer satisfaction and communication.
• Contribute to process improvements and ensure an excellent customer experience.

What Were Looking For:

• Native or fluent Polish speaker with strong verbal and written communication skills.
• Customer-focused mindset and strong problem-solving abilities.
• Comfortable working in a fast-paced, multicultural environment.
• Previous customer support experience is an advantage but not required.

What We Offer:

• Competitive salary and benefits package.
• Relocation package to help you settle smoothly into your new life in Barcelona.
• A supportive and international work environment.
• Professional training and career development opportunities.