Polish Email Support Agent - Hybrid, Relocation, Paid Training

Velenosi&Meredith; Kraków; Hybrid; PLN 30,000 - 120,000; Full time

Job summary

An international customer support company is seeking a Polish-Speaking Customer Support Agent for a hybrid role based in Sofia, Bulgaria, starting in November or December 2025. The position requires providing assistance exclusively via email. The company offers paid training, relocation support, and a stable, long-term contract. Candidates should have strong written communication skills and EU citizenship or a valid work permit.

Benefits

Paid training

Relocation assistance

Private health insurance

Friendly and multicultural work environment

Qualifications

• Native or fluent in Polish.
• EU citizenship or valid EU work permit.
• Availability to start in November or December 2025.

Responsibilities

• Provide customer support exclusively via email.
• Assist customers with inquiries and issues through written communication.

Skills

Polish (C1+)

English (B1-B2)

Strong written communication skills

Computer literacy

Job description

An international customer support company is seeking a Polish-Speaking Customer Support Agent for a hybrid role based in Sofia, Bulgaria, starting in November or December 2025. The position requires providing assistance exclusively via email. The company offers paid training, relocation support, and a stable, long-term contract. Candidates should have strong written communication skills and EU citizenship or a valid work permit.