Polish Customer Support Agent (only email) - Relocation

Velenosi&Meredith; Gdańsk; On-site; PLN 30,000 - 120,000; Full time

Job summary

An international customer support company is seeking a Polish-speaking Customer Support Agent for a hybrid role based in Sofia, Bulgaria. The position offers stability, paid training, and relocation assistance with a starting date of November or December 2025. Candidates must have fluency in Polish and a good level of English, along with strong communication skills. Join a friendly and multicultural team that supports career growth.

Benefits

Private health insurance

Friendly and multicultural work environment

Career growth opportunities

Paid training and onboarding program

Relocation assistance

Qualifications

• Polish language proficiency at C1 level.
• English language proficiency at B1-B2 level.
• EU citizenship or valid EU work permit.
• Strong written communication and computer literacy skills.

Responsibilities

• Provide customer support exclusively via email.
• Assist customers with various inquiries.
• Ensure customer satisfaction and provide solutions.

Skills

Polish (C1+)

English (B1-B2)

Strong written communication skills

Computer literacy

Job description

Job Opportunity: Polish-Speaking Customer Support Agent (Email Only) Hybrid Role in Sofia, Bulgaria (Start in November or December 2025)

We are currently hiring Polish-speaking candidates for a Customer Support position based in Sofia, Bulgaria.
This is a hybrid role, starting in the office during the training and integration period, and later allowing you to work from home.

The role involves customer support exclusively via email no phone calls.
Its a great opportunity to start or grow your international career with paid training, relocation assistance, and a stable, long-term contract.

Position Details

• Role: Customer Support Agent (Email only)
• Languages Required: Polish (C1+) and English (B1-B2)
• Location: Sofia, Bulgaria (Hybrid: office + remote after training)
• Start Date: November or December 2025
• Contract Type: Full-time, permanent, 40 hours per week
• Monthly Salary: From 1,600 EUR net per month

Relocation Support

• Flight and temporary accommodation covered by the company
• Full assistance provided upon arrival
• Training: Fully paid and conducted on-site in Sofia

What We Offer

• Stable, long-term employment with an international company
• Paid training and onboarding program
• Hybrid work model (office + remote)
• Private health insurance
• Friendly and multicultural work environment
• Career growth and internal mobility opportunities
  Requirements
  • Polish: C1 level (native or fluent)
  • English: B1-B2 level
  • EU citizenship or valid EU work permit
  • Strong written communication and computer literacy skills
  • Availability to start in November or December 2025
  Interested?

  Send your CV in English or contact us directly for more information:

  [e-mail]
  WhatsApp: [phone]