OtC Accountant with Romanian | Finance Managed Services

PwC Polska; Łódź; Hybrid; PLN 60,000 - 90,000; Full time

Benefits offered by this job

Hybrid work model

Development and upskilling

Wide medical and wellbeing program

Individual benefits package

Volunteer hours

Birthday day off

Referral program

Job summary

PwC Polska is seeking an OtC Accountant with Romanian to support and transform our O2C processes. You will handle receivables, invoicing, and customer communication, while collaborating with internal teams to ensure timely collections and accurate billing.

You will work in a hybrid setting, leveraging ERP systems and Excel to analyze data and improve cash flow, with growth and training opportunities across PwC's finance services.

Qualifications

• Excellent command of English and Romanian for day-to-day communication with internal and external stakeholders.
• 1-3 years of experience in Accounts Receivable, O2C, Billing, Collections or similar.
• Experience in customer-facing invoicing, receivables, payment follow-ups or dispute resolution.
• Good understanding of O2C processes and accounts receivable fundamentals.

Responsibilities

• Monitor outstanding receivables and overdue invoices.
• Support invoicing and billing processes.
• Contact customers by email and phone regarding outstanding payments and queries.
• Investigate reasons for payment delays and support resolution of issues.
• Review billing discrepancies and customer disputes.
• Maintain and update customer accounts in ERP systems.
• Monitor accounts and ensure timely allocation of payments.
• Prepare reports on receivables, overdue invoices and collections.
• Collaborate with Customer Service, Finance, Sales and other internal stakeholders.
• Support cash collection activities and contribute to healthy cash flow.
• Ensure high-quality customer communication and build positive relationships.
• Identify opportunities for process improvements within the O2C area.

Skills

English

Romanian

Accounts Receivable / O2C knowledge

ERP systems

Excel

Communication skills

Organizational skills

Problem solving

Attention to detail

Prioritization

Customer service

Data analysis

AI tools awareness

Tools

SAP

Job description

Finance Managed Services (FMS) in PwC Poland is rapidly expanding as part of the Managed Services Operations. You can play an important role in supporting and transforming the operations of our domestic and international Clients. We continuously enhance our operations by applying best practices, streamlining processes, and integrating cutting-edge technological solutions for our customers. Join us in shaping and transforming operations for our domestic and international clients, as we delve into diverse, complex projects and collaborate closely with expert consulting teams to provide comprehensive finance services across various sectors in the region.

We are looking for:

OtC Accountant with Romanian

Your future role:

• Monitoring outstanding receivables and overdue invoices,
• Supporting invoicing and billing processes,
• Contacting customers via email and phone regarding outstanding payments and account-related queries,
• Investigating reasons for payment delays and supporting resolution of payment issues,
• Reviewing and resolving billing discrepancies, customer disputes and returns-related cases,
• Maintaining and updating customer account information in ERP systems,
• Monitoring customer accounts and ensuring timely allocation of payments,
• Preparing reports related to receivables, overdue invoices and collection activities,
• Collaborating with Customer Service, Finance, Sales and other internal stakeholders,
• Supporting cash collection activities and contributing to maintaining healthy cash flow,
• Ensuring high-quality customer communication and building positive customer relationships,
• Identifying opportunities for process improvements within the O2C area.

Apply if you have:

• Excellent command of both English and Romanian, enabling effective day-to-day communication with internal and external stakeholders,
• 1-3 years of experience in Accounts Receivable, O2C, Billing, Collections, or a similar operational environment,
• Experience in customer-facing activities related to invoicing, receivables, payment follow-ups or dispute resolution,
• Good understanding of O2C processes and accounts receivable fundamentals,
• Strong communication and relationship-building skills,
• Customer-oriented mindset and proactive approach to problem solving,
• Experience working with ERP systems,
• Good knowledge of Excel and ability to work with operational and financial data,
• Strong attention to detail and organizational skills,
• Ability to prioritize tasks and manage workload in a dynamic environment,
• Knowledge of new technologies and AI-based tools in your daily work (e.g. task automation, information analysis, content creation).

Nice to have:

• Basic understanding of credit management processes,
• Experience in SSC/BPO environments,
• SAP knowledge.

By joining us you gain:

• Work flexibility - hybrid working model (2 days from the office), flexible start of the day, workation, sabbatical leave,
• Development and upskilling - our full support during onboarding process, mentoring from experienced colleagues, training sessions, workshops, certification co/financed by PwC and conversations with native speaker,
• Grow beyond Operations - Working at PwC provides you with extensive experience and well-planned career paths tailored to your ambitions, which is supported by Internal Marketplace (e.g.:Internal recruitment, flexible career paths, reskilling programs, training sessions),
• Wide medical and wellbeing program - medical care package, coaching, mindfulness, psychological support, education through dedicated webinars and workshops, financial and legal counseling,
• Possibility to create your individual benefits package (a.o. lunch pass, insurance packages, concierge, veterinary package for a pet, massages) and access to a cafeteria - vouchers, discounts on IT equipment and car purchase,
• 3 paid hours for volunteering per month,
• Additional paid Birthday Day off,
• And when you start enjoying PwC as much as we do, you may recommend your friend to work with us.

Recruitment process:

• CV verification,
• HC screening phone call,
• Language level verification,
• Interview.