Operations Specialist with Spanish

International Catalyst Services, LLC; Warszawa; Hybrid; PLN 120,000 - 180,000; Full time

Job summary

A financial services firm in Warsaw is looking for an Operations Specialist fluent in English and Spanish. The role involves data processing, report generation, and quality maintenance of documentation. Ideal candidates will have 1+ years of relevant experience and proficiency in MS Office. Join the team for a supportive work culture with flexible arrangements and professional development opportunities.

Benefits

Private health care

Sports card

Life insurance

Savings plan

Lunch card

Language courses

Qualifications

• 1+ years of experience in a similar position.
• Proficiency in MS Office tools and general computer literacy.
• Good organization skills, attention to detail and ability to seek improvements within existing processes.

Responsibilities

• Collate, review and process data related to clients' insurance policies.
• Generate claims ratio report.
• Maintain the quality of data and documents in internal systems.
• Support administrators onshore in daily activities.
• Reconciling accounts with insurance companies.

Skills

Excellent command of spoken and written English

Excellent command of spoken and written Spanish

Attention to detail

Good organization skills

Verbal and written communication skills

Proactivity

Tools

MS Office

Job description

Our European Business Support Center (EBSC) is seeking candidates for the following position based in the Warsaw office:

Operations Specialist with Spanish

What can you expect?

EBSC has taken over operations from Marsh Europe in order to let our colleagues focus directly on clients. In our daily work, we strive for efficiency, high quality and outstanding results delivering them in a timely manner. Our scope of service includes policy management, claims, procurement, data management, billing, sales support activities and other. We are in the heart of Marsh value proposition for multinational clients, therefore our daily work allows us to stay connected to business and colleagues across Europe.

Dive into our video, where Marsh EBSC comes to life!

What is in it for you?

• Work with colleagues across geographies in a global environment
• Emphasis on work/life balance
• Flexible working hours and flexible working arrangement
• Attractive benefits package (including private health care, sports card, life insurance, savings plan, lunch card, language courses)

We will count on you to:

• Collate, review and process data related to clients' insurance policies and benefits plans (prepare the respective translations)
• Generate claims ratio report
• Maintain the quality of data and documents in internal systems and applications
• Support administrators onshore in daily activities
• Reconciling accounts with insurance companies
• Introduction of receipts into the system for invoicing
• Requesting data from clients
• Browsing insurance companies' websites to download data or documents
• Registration of suppliers

What you need to have:

• Excellent command of spoken and written English and Spanish
• 1+ years of experience in a similar position
• Proficiency in MS Office tools and general computer literacy
• Good organization skills, attention to detail and ability to seek improvements within existing processes
• Proactivity, responsibility and verbal and written communication skills

What makes you stand out:

• Experience in SSC/ BPO operations environment working with processes

Why join our team:

• We help you be your best through professional development opportunities, interesting work and supportive leaders
• We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities
• Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well‑being

If you would like to apply for this position, please send your CV in English.

Marsh, a business of Marsh McLennan (NYSE: MMC), is the world’s top insurance broker and risk advisor. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit marsh.com, or follow on LinkedIn and X.

Marsh McLennan is committed to creating a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.

Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.