Operations Manager (Brokerage)

Revolut; Poland; On-site; PLN 180,000 - 240,000; Full time

Job summary

Revolut is seeking an Operations Manager to oversee high-impact controls across the trade lifecycle and regulatory obligations as we scale across products and entities. You’ll work with Finance, Risk, Compliance, and Engineering to improve quality, resilience, and automation.

Join a global fintech culture focused on precision, efficiency, and scalable operations. You will drive automation, support new launches, and ensure regulatory compliance across the business.

Qualifications

• 3+ years of experience in markets, securities operations, or related fields.
• Strong understanding of operational controls and SLAs in high-volume environments.
• Excellent analytical and data interpretation skills.
• Proven ability to coordinate across Finance, Risk, Compliance and Engineering.
• Detail-oriented with an ownership mindset.

Responsibilities

• Own critical BAU controls for trading operations domains (best execution, settlements, regulatory reporting, tax ops).
• Investigate and resolve exceptions, perform root-cause analysis and coordinate fixes.
• Run reconciliations and monitor reporting, settlement, and compliance routines.
• Partner with external counterparties (custodians, brokers) to resolve issues.
• Track KPIs and quality metrics and propose improvements.
• Support new launches and regulatory changes, building scalable playbooks.
• Drive automation by documenting requirements and collaborating with Product/Engineering.

Skills

Markets operations

Operational controls

Exception management

Analytical skills

Data interpretation

Attention to detail

Stakeholder management

Ownership mindset

Job description

About Revolut

People deserve more from their money. More visibility, more control, and more freedom. Since 2015, Revolut has been on a mission to deliver just that. Our powerhouse of products - including spending, saving, investing, exchanging, travelling, and more - help our 75+ million customers get more from their money every day. As we continue our lightning-fast growth, 2 things are essential to our success: our people and our culture. In recognition of our outstanding employee experience, we've been certified as a Great Place to Work. So far, we have 13,000+ people working around the world, from our offices and remotely, to help us achieve our mission. And we're looking for more brilliant people. People who love building great products, redefining success, and turning the complexity of a chaotic world into the simplicity of a beautiful solution.

About The Role

Our Wealth & Trading team is at the forefront of redefining how people invest, using data-driven tools to make smarter financial decisions accessible to everyone. We operate with precision and expertise, building cutting-edge solutions that empower customers worldwide.

We're looking for an Operations Manager to oversee high-impact controls across the trade lifecycle and regulatory obligations as we scale across products and entities. You'll work on brokerage and trading initiatives throughout the business, partnering with Finance, Risk, Compliance, and Engineering to improve quality, resilience, and automation.

Up to shape what's next in finance? Let us get in touch.

What You'll Be Doing

• Owning critical BAU controls for trading operations domains (best execution, settlements, securities lending, regulatory reporting, tax ops)
• Investigating and resolving exceptions (mismatches, missing flows, reporting breaks, settlement fails, collateral issues), driving root-cause analysis and coordinating fixes
• Running reconciliations and monitoring relevant routines (reporting checks, settlement status tracking, lending/collateral/fee checks, execution-quality outliers)
• Partnering with external counterparties where applicable (custodians, brokers/LPs, lending agents, vendors) to resolve issues and improve operational outcomes
• Tracking KPIs and quality metrics (e.g., break volumes, aged exceptions, settlement rates and fail costs, reporting timeliness/accuracy, execution-quality metrics), and proposing improvements
• Supporting new launches and changes to products, vendors, etc., implementing new regulatory requirements and helping to build scalable operating playbooks
• Driving automation by identifying repetitive/manual work, writing clear requirements, and collaborating with Product/Engineering to automate workflows

What You'll Need

• 3+ years of experience in markets, securities operations, brokerage ops, post-trade, regulatory ops, or tax ops within a bank, broker-dealer, market infrastructure provider, or fintech
• A solid understanding of operational controls, exception management, and working to SLAs in a high-volume environment
• Excellent analytical skills
• Experience working with data tools to interpret findings and spot anomalies quickly
• Impeccable attention to detail
• Great stakeholder management skills, with the ability to coordinate across Finance, Risk, Compliance, and Engineering
• An ownership mindset to take ambiguous problems, structure them, and deliver end-to-end solutions

Building a global financial super app isn’t enough. Our Revoluters are a priority, and that’s why in 2021 we launched our inaugural D&I Framework, designed to help us thrive and grow everyday. We're not just doing this because it's the right thing to do. We’re doing it because we know that seeking out diverse talent and creating an inclusive workplace is the way to create exceptional, innovative products and services for our customers. That’s why we encourage applications from people with diverse backgrounds and experiences to join this multicultural, hard-working team.

Important notice for candidates

• Only apply through official Revolut channels. We don’t use any third-party services or platforms for our recruitment.
• Always double-check the emails you receive. Make sure all communications are being done through official Revolut emails, with an @revolut.com domain.

We won't ask for payment or personal financial information during the hiring process. If anyone does ask you for this, it is a scam. Report it immediately.

By submitting this application, I confirm that all the information given by me in this application for employment and any additional documents attached hereto are true to the best of my knowledge and that I have not wilfully suppressed any material fact. I confirm I have disclosed if applicable any previous employment with Revolut. I accept that if any of the information given by me in this application is in any way false or incorrect, my application may be rejected, any offer of employment may be withdrawn or my employment with Revolut may be terminated summarily or I may be dismissed. By submitting this application, I agree that my personal data will be processed in accordance with Revolut's Candidate Privacy Notice