O365 SME / Team Lead with German

Capgemini; Wrocław, Lublin, Warszawa, Opole; Hybrid; PLN 120,000 - 150,000; Full time

Job summary

A global IT consulting firm based in Poland is seeking an experienced professional to lead its M365/O365 operation team. The ideal candidate will have 7-10 years of MS Exchange administration experience, strong knowledge of hybrid environments, and fluency in both German and English. This role involves client interaction and ensuring service quality while exploring automation opportunities. Enjoy a supportive work culture with numerous training and well-being programs.

Benefits

Medical care with Medicover

Private life insurance

Sports card

Access to 70+ training tracks

Hybrid working model

Capgemini Helpline

Qualifications

• At least 7-10 years experience in MS Exchange and MS Exchange Online administration.
• Comprehensive knowledge about the working of the hybrid environment.
• Administrative knowledge in O365/M365 technology.
• Good command of both German and English language.

Responsibilities

• Lead M365/O365 run operation team.
• Act as a client-facing SME for M365/O365 topics.
• Execute/consult on complex changes.
• Involve in migrations or upgrades.
• Review and contribute to high level design documents.
• Ensure deliverables meet quality standards.
• Maintain SLAs and KPIs.
• Identify automation opportunities.
• Evaluate new products and recommend infrastructure solutions.

Skills

MS Exchange administration

MS Exchange Online administration

Hybrid environment administration

O365/M365 technology knowledge

Interpersonal skills

Analytical mindset

Problem-solving attitude

Communication skills

German language proficiency

English language proficiency

Job description

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive world.

YOUR ROLE

This role is a hybrid of an SME in the MS Office / M365 / O365 topic that is closely collaborating with the client and a Team Lead that will be driving a small run operation team.

YOUR TASKS

• Team Lead of M365/O365 run operation team
• Client facing SME for M365 / O365 topics - close collaboration with the clients
• executing/consulting complex changes
• involvement in migrations or upgrades
• review and contribution in high level design documents
• ensuring deliverables are up to quality standards
• keeping SLA's and KPI's in the agreed threshold
• identifying automation opportunities
• evaluating new products and recommending infrastructure solutions

YOUR PROFILE

• at least 7-10 years experience in MS Exchange and MS Exchange Online administration, very good knowledge of these services is a must
• comprehensive knowledge about administration and working of the hybrid environment
• Administrative knowledge in O365/ M365 technology
• good communication and interpersonal skills.
• proficiency in reporting
• analytical mindset and problem-solving attitude
• ITIL experience
• German language - is a must
• good command of English language

WHAT YOU’LL LOVE ABOUT WORKING HERE

• Well-being culture: medical care with Medicover, private life insurance, and Sports card. But we went one step further by creating our own Capgemini Helpline offering therapeutical support if needed and the educational podcast 'Let’s talk about wellbeing' which you can listen to on Spotify.
• Access to over 70 training tracks with certification opportunities (e.g., GenAI, Excel, Business Analysis, Project Management) on our NEXT platform. Dive into a world of knowledge with free access to Education First languages platform, Pluralsight, TED Talks, Coursera and Udemy Business materials and trainings.
• Award-winning development programs to support your career at every stage. Connected Manager - our leadership development program has already helped over 300 employees accelerate their growth!
• Continuous feedback and ongoing performance discussions thanks to our performance management tool GetSuccess supported by a transparent performance management policy.
• Enjoy hybrid working model that fits your life - after completing onboarding, connect work from a modern office with ergonomic work from home, thanks to home office package (including laptop, monitor, and chair). Ask your recruiter about the details.

GET TO KNOW US

Capgemini is committed to diversity and inclusion, ensuring fairness in all employment practices. We evaluate individuals based on qualifications and performance, not personal characteristics, striving to create a workplace where everyone can succeed and feel valued.

Capgemini is a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The Group is guided everyday by its purpose of unleashing human energy through technology for an inclusive and sustainable future. It is a responsible and diverse organization of over 360,000 team members globally in more than 50 countries. With its strong 55-year heritage and deep industry expertise, Capgemini is trusted by its clients to address the entire breadth of their business needs, from strategy and design to operations, fueled by the fast evolving and innovative world of cloud, data, AI, connectivity, software, digital engineering and platforms.

When you join Capgemini, you don’t just start a new job. You become part of something bigger.

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