Multilingual Customer Support Roles

Cross Border Talents; Warszawa; Hybrid; PLN 108,000 - 164,000; Full time

Benefits offered by this job

Welcome bonus

Relocation assistance

Remote work flexibility

Job summary

Cross Border Talents is seeking customer-focused professionals to provide support across Europe. You will communicate in English and at least one other European language, assisting customers via phone, chat, and email from remote, hybrid, or on-site settings.

The role emphasizes delivering accurate product guidance, resolving queries promptly, and maintaining high service quality. EU citizenship or valid work/residency permits are required where applicable, with relocation options and welcome

Qualifications

• Fluent English required.
• Proficiency in at least one additional European language listed in the posting.
• EU citizenship or valid work/residency permit for one of the mentioned countries.

Responsibilities

• Deliver professional customer support through phone, chat, and email.
• Offer helpful, accurate product guidance and practical solutions.
• Maintain customer satisfaction by resolving queries promptly and effectively.
• Uphold service quality standards across every interaction.

Skills

Fluent English

Additional European language

Job description

Are you fluent in English and another European language such as Dutch, French, German, Italian, Polish, Norwegian, Czech, Portuguese, Spanish, Swedish, Finnish, Danish, Hungarian, Slovak, Romanian, Bulgarian, or Croatian? We're expanding our international teams and looking for enthusiastic, customer-focused individuals to join us across several top European destinations.

Where You Can Work:

• Remote: Enjoy the flexibility of working from anywhere within the hiring country
• Hybrid: Split your time between home and a modern office environment
• On-site: Be part of a vibrant, multicultural office community

Available Locations: Portugal, Spain, Greece, and Malta

What We Offer:

• Competitive salary packages with bonus incentives based on performance
• Welcome bonus to help you settle in
• Relocation assistance, including flight arrangements and accommodation support
• Opportunities to live and work in some of Europes most attractive destinations, known for lifestyle, culture, and great weather

Your Daily Responsibilities:

• Deliver professional customer support through phone, chat, and email
• Offer helpful, accurate product guidance and practical solutions
• Maintain customer satisfaction by resolving queries promptly and effectively
• Uphold service quality standards across every interaction

Who Were Looking For:

• You speak English fluently and are proficient in at least one additional European language listed above
• You communicate clearly, solve problems efficiently, and care about customer experience
• You hold EU citizenship or a valid work/residency permit for one of the countries mentioned

Ready to Start Your International Journey?

Whether you're looking for a new adventure abroad or prefer the comfort of working from home, well help you find the right role in a supportive and diverse environment.