Multilingual Customer Experience Specialist | Remote/Hybrid

Cross Border Talents; Kraków; Remote; PLN 120,000 - 180,000; Full time

Job summary

A leading international recruitment agency is seeking customer service specialists to join their teams. Candidates should have strong communication skills in English and an additional European language. Responsibilities include customer communication via various channels and ensuring satisfaction. The role offers competitive salary, performance bonuses, and opportunities for growth in a vibrant international environment.

Benefits

Competitive salary

Performance-based bonuses

Welcome bonus

Relocation package (flight + initial accommodation)

International work environment

Growth opportunities

Qualifications

• Strong level of English + one of the listed European languages.
• Good communication and problem-solving skills.
• EU citizenship or valid permit to work in Greece or Portugal.

Responsibilities

• Communicate with customers via phone, email, and chat.
• Offer product support and effective solutions.
• Maintain customer satisfaction and service quality.

Skills

Strong communication skills

Problem-solving skills

Fluent in English

Fluent in one of the listed languages

Job description

A leading international recruitment agency is seeking customer service specialists to join their teams. Candidates should have strong communication skills in English and an additional European language. Responsibilities include customer communication via various channels and ensuring satisfaction. The role offers competitive salary, performance bonuses, and opportunities for growth in a vibrant international environment.