Middle Office Manager @ UPSTARS

UPSTARS; Polska; Hybrid; PLN 120,000 - 180,000; Full time

Job summary

A product IT company in Województwo śląskie is seeking a Middle Office Manager to ensure a positive work environment and manage office operations. This role requires at least one year of office management experience, great communication, and organizational skills. The company offers remote work options and a comprehensive benefits package, including medical insurance and performance reviews.

Benefits

20 paid vacation days and national holidays

Medical insurance at top clinics

Learning budget and corporate English

Qualifications

• 1+ years of experience in Office Management, preferably in a company with 200+ people.
• Experience managing office budgets and financial reporting.
• Confident user of Google Suite, MS Office, Zoom, and basic office tech.

Responsibilities

• Keeping the office running smoothly and the vibe positive.
• Greeting guests and onboarding newcomers.
• Managing daily office life: cleanliness, snacks, supplies, and comfort.
• Coordinating small maintenance or repair works.
• Handling employees’ requests quickly and efficiently.

Skills

Communication skills

Organizational abilities

Analytical mindset

Flexibility

Stress resistance

Tools

Google Suite

MS Office

Zoom

Jira

Slack

Confluence

HiBob

Job description

Middle Office Manager @ UPSTARS

UPSTARS is a product IT company where both people and brands take off. Our main focus is tech solutions and B2B services for international clients. We launch award‑winning iGaming projects that shine bright in industry rankings. And yes — supporting a transparent, legal Ukrainian market is a must. That’s why we became the third company in Ukraine to receive a B2B license for providing iGaming services. In 2025, we’re scaling fast — both projects and our dream team. So now we’re looking for a Middle Office Manager to join our Workplace Experience crew and help make magic happen.

Our Values & Perks

Team spirit – we work, celebrate, and make an impact together. Positivity – we enjoy what we do and love feedback, great vibes, and cool challenges. Opportunities – clear career paths, performance reviews, mentoring, and personal growth programs. Courage – we take on star‑level challenges and ambitious goals. Openness – we talk straight, value feedback, and encourage proactivity. Innovation – we build tech solutions from scratch and automate routine stuff to focus on growth. Freedom over bureaucracy – less red tape, more action.

Must‑Have (Benefits)

Work where you feel safe and comfortable — in our offices or remotely. Official employment in Ukraine or Poland — we’ll help with all the paperwork. 20 paid vacation days, national holidays, and sick leaves — we believe in work‑life balance. Medical insurance at top clinics and psychologist coverage via Pleso. Benefit Café – spend your monthly allowance on hobbies, sports, or anything you love. Fun events, workshops, team buildings, and corporate parties. Learning budget, corporate English, workshops, and online library access. We don’t work with clients who operate in Ukraine or from the aggressor country or Russian‑language markets.

Responsibilities

• Keeping the office running smoothly and the vibe positive.
• Greeting guests and onboarding newcomers.
• Managing daily office life: cleanliness, snacks, supplies, and all the little things that make everyone comfy.
• Coordinating small maintenance or repair works.
• Handling employees’ requests quickly and efficiently.
• Working with vendors and suppliers — finding the best partners for smooth cooperation.
• Keeping an eye on quality of goods and services.
• Managing budgets and office expenses, submitting payments in Jira.
• Handling office documents and payment requests.
• Taking care of deliveries and courier services.
• Helping with relocations and team events.
• Supporting internal events — office celebrations, team builds, lectures, workshops.
• Assisting with external employer branding events.

Mandatory Requirements

• 1+ years of experience in Office Management (preferably in a company with 200+ people).
• Experience managing office budgets and financial reporting.
• Great communication skills — you can find common ground with anyone.
• Strong organizational abilities — you know how to prioritize and get things done.
• Analytical mindset — you see problems and find smart ways to solve them.
• Flexibility and stress resistance — you stay calm and fast in dynamic situations.
• English — B1, Polish — B1.
• Confident user of Google Suite, MS Office, Zoom, and basic office tech.

Nice to Have

• Experience in IT. Hands‑on experience opening or closing offices.
• Event support background. Familiarity with Jira, Slack, Confluence, HiBob.