Faria is a leader in international education systems & services, offering an integrated suite across learning, admissions, school-to-home, and online courses — trusted by 10,000+ schools and 4 million students across 155 countries.
Our product family includes ManageBac (curriculum, assessment & reporting for international schools), OpenApply (admissions management & CRM, used by 600+ leading international and independent schools), SchoolsBuddy (co-curricular & activity management), and Vectare (school transport management).
Behind these products is a globally distributed engineering team that keeps a large multi-cloud production environment running reliably around the clock.
We’re looking for a Middle DevOps / SRE Engineer to help keep our multi-cloud production environment reliable, secure, and fast. You’ll join a globally distributed team working follow-the-sun — on everything from research and PoCs for new applications to deployment automation, security hardening, and day-to-day support for our developers.
Responsibilities
- Operate, monitor, and improve production infrastructure across AWS and Azure (incl. China regions)
- Automate deployments and infrastructure with Terraform, Ansible, and CI/CD pipelines
- Proactively improve stability, performance, and security — preventing incidents before they happen
- Respond to incidents within SLA, troubleshoot, and drive root-cause fixes
- Support developers with infrastructure-related questions and unblock their work
- Participate in the on-call rotation
- Operate, monitor, and improve production infrastructure across AWS and Azure (incl. China regions)
- Automate deployments and infrastructure with Terraform, Ansible, and CI/CD pipelines
- Proactively improve stability, performance, and security — preventing incidents before they happen
- Respond to incidents within SLA, troubleshoot, and drive root-cause fixes
- Support developers with infrastructure-related questions and unblock their work
- Participate in the on-call rotation
Working conditions
- Globally distributed team operating follow-the-sun across time zones
- On-call rotation during business hours plus weekend coverage. Urgent off-hours/night escalations happen only for major incidents — these are rare, and we actively invest in keeping them that way
Requirements
- 3+ years in DevOps / SRE, including hands-on AWS experience
- Strong AWS: EC2, VPC, RDS, S3, ElastiCache, OpenSearch, EKS, ECS, Lambda, ELB (ALB/NLB), CloudFront, CloudWatch, CloudTrail, AWS Config, Secrets Manager, SES, Security Hub, Inspector
- Infrastructure as Code: Terraform, Ansible
- CI/CD & version control: GitHub Actions, solid Git workflow
- Scripting: Bash and Python
- Linux administration, networking, firewalls, web servers (Nginx/Apache)
- Monitoring & observability: Prometheus (Kubernetes), Grafana, ELK, Loki, incident management with PagerDuty
- Solid understanding of SDLC and SLA-based incident response
- Strong troubleshooting skills and a structured, methodical approach
- 3+ years in DevOps / SRE, including hands-on AWS experience
- Strong AWS: EC2, VPC, RDS, S3, ElastiCache, OpenSearch, EKS, ECS, Lambda, ELB (ALB/NLB), CloudFront, CloudWatch, CloudTrail, AWS Config, Secrets Manager, SES, Security Hub, Inspector
- Azure: App Service, Container Apps, Front Door, CDN, Azure SQL Database, Storage Accounts, Virtual Network (VNet), Azure DevOps
- Containers & orchestration: Kubernetes, Docker, Helm, ArgoCD
- Infrastructure as Code: Terraform, Ansible
- CI/CD & version control: GitHub Actions, solid Git workflow
- Scripting: Bash and Python
- Linux administration, networking, firewalls, web servers (Nginx/Apache)
- Monitoring & observability: Prometheus (Kubernetes), Grafana, ELK, Loki, incident management with PagerDuty
- Solid understanding of SDLC and SLA-based incident response
- Strong troubleshooting skills and a structured, methodical approach
- English B2+
Nice to have
- AWS / Azure certifications
- Alibaba Cloud experience
- Experience with Ruby, Python, C# web application frameworks (deploying and troubleshooting)
- Basic understanding of disaster recovery & database backups (PITR, restore procedures)
- Experience with compliance-driven environments (GDPR, ISO 27001, China data residency)
- Cost optimization / FinOps awareness
- Experience with AI applications
- Compensation - Competitive compensation and opportunities for career development
- Learning - We encourage continued education, providing an online learning platform, unlimited book purchases, and diverse internal and external training programs.
- Team - Friendly atmosphere, group activities, and corporate events
- Equipment - MacBook Pro or another laptop of your specification, peripherals, and displays included