M365/O365 SME & Team Lead — Hybrid Ops & Client Focus

Capgemini; Wrocław, Lublin, Warszawa, Opole; Hybrid; PLN 120,000 - 150,000; Full time

Job summary

A global IT consulting firm based in Poland is seeking an experienced professional to lead its M365/O365 operation team. The ideal candidate will have 7-10 years of MS Exchange administration experience, strong knowledge of hybrid environments, and fluency in both German and English. This role involves client interaction and ensuring service quality while exploring automation opportunities. Enjoy a supportive work culture with numerous training and well-being programs.

Benefits

Medical care with Medicover

Private life insurance

Sports card

Access to 70+ training tracks

Hybrid working model

Capgemini Helpline

Qualifications

• At least 7-10 years experience in MS Exchange and MS Exchange Online administration.
• Comprehensive knowledge about the working of the hybrid environment.
• Administrative knowledge in O365/M365 technology.
• Good command of both German and English language.

Responsibilities

• Lead M365/O365 run operation team.
• Act as a client-facing SME for M365/O365 topics.
• Execute/consult on complex changes.
• Involve in migrations or upgrades.
• Review and contribute to high level design documents.
• Ensure deliverables meet quality standards.
• Maintain SLAs and KPIs.
• Identify automation opportunities.
• Evaluate new products and recommend infrastructure solutions.

Skills

MS Exchange administration

MS Exchange Online administration

Hybrid environment administration

O365/M365 technology knowledge

Interpersonal skills

Analytical mindset

Problem-solving attitude

Communication skills

German language proficiency

English language proficiency

Job description

A global IT consulting firm based in Poland is seeking an experienced professional to lead its M365/O365 operation team. The ideal candidate will have 7-10 years of MS Exchange administration experience, strong knowledge of hybrid environments, and fluency in both German and English. This role involves client interaction and ensuring service quality while exploring automation opportunities. Enjoy a supportive work culture with numerous training and well-being programs.