Luxury Store Manager: Lead Teams & Deliver Wow

Swarovski; Łódź; On-site; PLN 145,000 - 190,000; Full time

Benefits offered by this job

Swarovski products discounts

Employee Assistance Program

Volunteering leave

Learning and development programs

Job summary

Swarovski is seeking a Store Manager in Łódź to lead a multi-cultural retail team and deliver an exceptional brand experience for customers seeking luxury fashion and jewelry.

You will recruit, coach and grow your team, exceed sales targets and build a loyal customer portfolio while embodying the trusted Swarovski service ethos. English proficiency and digital savviness are essential in this role.

Qualifications

• Minimum 3 years’ experience in a multi-cultural retail environment.
• Experience in luxury, Fashion/Cosmetics/Lifestyle Brands.
• Excellent and proven leadership and coaching skills.
• Digital proficiency.
• Winning personality able to establish trust with customers, teams and stakeholders.
• English skills.

Responsibilities

• Strive for excellence and deliver an exceptional customer experience.
• Build a loyal portfolio of existing and new customers.
• Recruit, lead and grow a team with growth mindset, passion and enthusiasm.
• Exceed personal and team service and sales targets.
• Be the driving force behind new and ongoing service and sales opportunities—impacting growth and success.

Skills

Store management

Retail leadership

Digital proficiency

English language

Experience in luxury brands

Job description

Swarovski is seeking a Store Manager in Łódź to lead a multi-cultural retail team and deliver an exceptional brand experience for customers seeking luxury fashion and jewelry.

You will recruit, coach and grow your team, exceed sales targets and build a loyal customer portfolio while embodying the trusted Swarovski service ethos. English proficiency and digital savviness are essential in this role.