L1 Technical Support Specialist – Middle

Softswiss; Warszawa; On-site; PLN 55,000 - 75,000; Full time

Job summary

SOFTSWISS is seeking a Technical Support Specialist to join the Casino Platform team in Warszawa. The role focuses on delivering first-line technical assistance, handling customer requests, and supporting operational aspects of the platform.

You will work with a strong technical team to ensure smooth platform operation for our clients in Poland. The ideal candidate will troubleshoot issues, communicate effectively with customers, and assist with platform-related escalations as needed.

Responsibilities

• Provide first-line technical support for the SOFTSWISS Casino Platform.
• Process customer requests and assist with platform-related operational issues.

Job description

Overview

SOFTSWISS continues to expand the team and is looking for a Technical Support Specialist to join the SOFTSWISS Casino Platform. This role focuses on providing first-line technical support, processing customer requests, and assisting with platform-related operational issues. About Product: SOFTSWISS Casino Platform With our strong technical team, SOFTSWISS has created a secure iGaming platform […]