Junior VC Bridge Operator - Path to AV SME (Krakow)

Kinly’s Global Services; Kraków; On-site; PLN 120,000 - 180,000; Full time

Job summary

A leading global services company in Krakow is seeking a VC Bridge Operator / Junior Service Engineer to manage video conferencing systems and provide technical support for unified communication. The role includes scheduling calls, troubleshooting issues, and liaising with global services. Ideal candidates should have a strong knowledge of A/V systems and excellent problem-solving skills. Training will be provided to develop into an AV Subject Matter Expert.

Benefits

Company benefits

Opportunity to progress to a Subject Matter Expert

Qualifications

• Ability to think and work independently.
• Demonstrated ability to successfully handle multiple tasks/projects.

Responsibilities

• Schedule and launch calls within the VC environment.
• Maintain and manage the TMS/EMS systems.
• Liaise with the Global Services team on troubleshooting.

Skills

Good working knowledge of professional A/V

VC and unified communication systems

Attention to detail

Strong written and oral communication skills

Problem solving and troubleshooting skills

Job description

A leading global services company in Krakow is seeking a VC Bridge Operator / Junior Service Engineer to manage video conferencing systems and provide technical support for unified communication. The role includes scheduling calls, troubleshooting issues, and liaising with global services. Ideal candidates should have a strong knowledge of A/V systems and excellent problem-solving skills. Training will be provided to develop into an AV Subject Matter Expert.