Junior/Regular Software Engineer, Troubleshooter 5G - Tieto Tech Consulting (m/f/d)

Tieto; Poznań; Ibrido; PLN 120.000 - 180.000; Tempo pieno

Vantaggi offerti da questo lavoro

Hybrid work

Competitive salary

Upskilling trainings

Private medical care

Group life insurance

Investment fund

MultiSport card

MyBenefit platform

Descrizione del lavoro

Tieto is seeking an embedded software specialist to join our Poznań, Poland team. You will maintain the DU gNB software in C, covering PHY, MAC and RLC, and collaborate with R&D on issues found on the hardware platform.

You will triage trouble reports, determine software-related problems, and forward fixes to the R&D team, while supporting other support levels. The role also uses scripts to analyze data and requires Linux CLI proficiency and strong English.

Competenze

• Knowledge and experience in LTE or 5G protocol, especially Uu interface.
• Understanding of UE attach procedure.
• Troubleshooting experience in 4G/5G networks.
• Linux terminal proficiency for file operations and navigation.
• Ability to read and understand code written in C.
• Higher technical education in Computer Science or related field.
• Knowledge within IT/telecommunication area.
• Ability to organize your own work and be proactive.
• Open to knowledge sharing and supporting other team members.
• Very good English, written and spoken.
• Sense of humor and willingness to stay long-term.

Mansioni

• Maintain the DU gNB software, including PHY, MAC and RLC layers, in C.
• Triage trouble reports and identify software-related issues.
• Forward fixes to the dedicated R&D team and coordinate with testers.
• Cooperate with labs and testers for validating new software.
• Use scripts to analyze large volumes of data.

Conoscenze

LTE/5G protocol knowledge

Uu interface knowledge

Troubleshooting in 4G/5G networks

C programming

Linux terminal proficiency

English communication

Self-organized

Team collaboration

Formazione

Higher technical education in Computer Science or related

Descrizione del lavoro

Job Description

Do you have a strong troubleshooting, 5g background, passion for problem-solving, and want to join one of the largest tech companies in the Nordics? Then this is the role for you!

In our daily work we are responsible for the maintenance of the software embedded into the Distributed Unit (DU) including PHY, MAC, and RLC layers on gNB side. The software (in C language) is executed on a proprietary hardware platform. Both software and hardware belong to our Customer, who leads in the telecommunication industry and supplies essential hardware and software for Radio Base Stations, from GSM up to 5G to mobile operators.

We are responsible for the last Tier 3 of customer support. Also, we take responsibility for the baseband software. After receiving the Trouble Report (TR) we need to state if the issue is software related or not. When we face a software issue then we forward the ticket to the dedicated R&D team that prepares the fix in code; otherwise, we are supporting upper tiers of customer support in analysis. Also, we cooperate with testers and labs who test the newest software - so we handle internal TRs as well.

Most of the issues we cope with are related to software, interference, coverage, hardware, optimization, environment, or other undefined issues. During our work, we use many scripts for analyzing large volumes of data.

Use Cases

• After upgrading the software, the customer observed a crash on 5% of nodes. Crash disappears after a downgrade of the software.
• Spontaneous throughput degradation after locking and unlocking the cell.
• Voice quality degradation.
• Sleeping cell.

Requirements

• Knowledge and experience in LTE or 5G protocol (or both) – especially in Uu interface. Knowledge of PHY, MAC, RLC, PDCP, difference between SA and NSA,
• Understanding of UE attach procedure,
• Troubleshooting experience - knowledge concerning common issues that can be found in the 4G or 5G network,
• Linux terminal self-sufficiency (copying, removing, editing, and creating files; navigating between directories and unzipping files),
• Ability to read and understand the code written in C,
• Higher technical education of Computer Science or related,
• Knowledge within IT/telecommunication area,
• Ability to organize your own work and being proactive,
• Open to knowledge sharing and supporting other team members,
• Very good English - written and spoken,
• Sense of humor and will to stay with us for longer (as it takes some time to get into it).

What we offer

• Competitive salary
• Hybrid work (both working from office and home options are available)
• Participation in interesting work cases
• Trainings and upskilling possibilities
• Private medical care
• Group life insurance
• Investment fund
• Multi Sport card and MyBenefit platform.

Information about the salary range and the criteria used to determine remuneration will be shared with candidates prior to the interview process and confirmed before an offer is made.

Additional Information

At Tieto, we believe in the power of diversity, equity, and inclusion. We encourage applicants of all backgrounds, genders (m/f/d), and walks of life to join our team, as we believe that this fosters an inspiring workplace and fuels innovation.

Our commitment to openness, trust, and diversity is at the heart of our mission to create digital futures that benefit businesses, societies, and humanity.

Diversity, equity and inclusion | Sustainability | Tieto