Junior Project Support Specialist with Italian IRC282498

GlobalLogic; Wrocław; Hybrid; PLN 120,000 - 180,000; Full time

Job summary

A leading IT services company in Wrocław is seeking a Junior Project Support Specialist with strong skills in Italian and English. This role involves providing client support, maintaining data confidentiality, and working in a ticketing system. An analytical mindset and attention to detail are essential. The position offers a chance to start a career in IT with a hybrid work arrangement after training.

Benefits

Inclusive workplace culture

Learning and development opportunities

Flexibility and work-life balance

High-trust organization

Qualifications

• Mandatory knowledge of Italian and English, both at least B2 level.
• Strong analytical skills and team collaboration abilities.
• Good hand-eye coordination for annotation tasks.

Responsibilities

• Provide support and resolve client inquiries.
• Deliver high-standard service based on project KPIs.
• Maintain confidentiality of project and client data.
• Work in the ticketing system.

Skills

Italian language (min. B2 level)

English (min. B2 level)

Analytical thinking

Ability to work in a team

Attention to detail

Job description

Junior Project Support Specialist with Italian IRC282498

Are you still a student or have you just finished your studies? Is gaining your first professional experience something that you’re thinking about?

Do you like using Italian, and you don’t want to fall behind after graduating?

And last but not least… Are you dreaming about a job in an IT company but programming seems like rocket science?

If yes, you are in a good place, cause this is exactly what we are looking for!

Join us in our new team in Wrocław, have contact with your beloved language, meet fantastic people and who knows…maybe start your journey in IT?!

Possibility of hybrid work after the training period

Monday-Sunday*

Requirements

• Mandatory knowledge of Italian language (min. B2 level)
• Knowledge of English (min. B2 level)
• Analytical thinking
• Ability to work in a team
• Ability to comprehend the project policy guidelines
• Good hands and eye coordination for annotation
• Attention to detail
• Client focus

Job responsibilities

• Providing support and resolving client’s inquiries
• Deliver high standard service based on project KPIs
• Maintaining absolute confidentiality of project and client data
• Working in the ticketing system

What we offer

Culture of caring. At GlobalLogic, we prioritize a culture of caring. Across every region and department, at every level, we consistently put people first. From day one, you’ll experience an inclusive culture of acceptance and belonging, where you’ll have the chance to build meaningful connections with collaborative teammates, supportive managers, and compassionate leaders.

Learning and development. We are committed to your continuous learning and development. You’ll learn and grow daily in an environment with many opportunities to try new things, sharpen your skills, and advance your career at GlobalLogic. With our Career Navigator tool as just one example, GlobalLogic offers a rich array of programs, training curricula, and hands‑on opportunities to grow personally and professionally.

Interesting & meaningful work. GlobalLogic is known for engineering impact for and with clients around the world. As part of our team, you’ll have the chance to work on projects that matter. Each is a unique opportunity to engage your curiosity and creative problem‑solving skills as you help clients reimagine what’s possible and bring new solutions to market. In the process, you’ll have the privilege of working on some of the most cutting‑edge and impactful solutions shaping the world today.

Balance and flexibility. We believe in the importance of balance and flexibility. With many functional career areas, roles, and work arrangements, you can explore ways of achieving the perfect balance between your work and life. Your life extends beyond the office, and we always do our best to help you integrate and balance the best of work and life, having fun along the way!

High‑trust organization. We are a high‑trust organization where integrity is key. By joining GlobalLogic, you’re placing your trust in a safe, reliable, and ethical global company. Integrity and trust are a cornerstone of our value proposition to our employees and clients. You will find truthfulness, candor, and integrity in everything we do.

About GlobalLogic

GlobalLogic, a Hitachi Group Company, is a trusted digital engineering partner to the world’s largest and most forward‑thinking companies. Since 2000, we’ve been at the forefront of the digital revolution – helping create some of the most innovative and widely used digital products and experiences. Today we continue to collaborate with clients in transforming businesses and redefining industries through intelligent products, platforms, and services.