Junior Project Support Specialist with German IRC304646

Hitachi Vantara Corporation; Wrocław; On-site; PLN 67,000 - 100,000; Full time

Job summary

GlobalLogic in Wroclaw is seeking an entry-level German-speaking support associate to join our office team. You will handle client inquiries in German and English, provide timely support, and help maintain service quality across projects.

This role emphasizes confidentiality, teamwork, and careful annotation in ticketing workflows. Ideal for recent graduates who want to start their IT career with structured development, a supportive Learning & Development environment, and daily collaboration

Qualifications

• Mandatory knowledge of German language (min. B2).
• English knowledge at least B2 level.
• Analytical thinking and ability to work in a team.
• Attention to detail and client focus.
• Nice to have GIS system experience.

Responsibilities

• Providing support and resolving client's inquiries.
• Deliver high standard service based on project KPIs.
• Maintaining absolute confidentiality of project and client data.
• Working in the ticketing system.

Skills

German language

English language

Analytical thinking

Teamwork

Policy guidelines understanding

Annotation skills

Attention to detail

Client focus

GIS experience

Job description

Description

Have you just finished your studies? Is gaining your first professional experience something that you're thinking about?

Do you like using German, and you don't want to fall behind after graduating?

And last but not least... Are you dreaming about a job in an IT company but programming seems like rocket science?

If yes, you are in a good place, cause this is exactly what we are looking for!

Join us in our new team in Wrocław, have contact with your beloved language, meet fantastic people and who knows...maybe start your journey in IT?!

Important details:

Work from the office

Standard working hours

Monday-Friday

Requirements

• Mandatory knowledge of German language (min. B2 level)
• Knowledge of English (min. B2 level)
• Analytical thinking
• Ability to work in a team
• Ability to comprehend the project policy guidelines
• Good hands and eye coordination for annotation
• Attention to detail
• Client focus
• Nice to have : GIS system experience.

Job responsibilities

• Providing support and resolving client's inquiries
• Deliver high standard service based on project KPIs
• Maintaining absolute confidentiality of project and client data
• Working in the ticketing system

What we offer

Empowering Projects: With 500+ clients spanning diverse industries and domains, we provide an exciting opportunity to contribute to groundbreaking projects that leverage cutting-edge technologies. As a team, we engineer digital products that positively impact people's lives.

Empowering Growth: We foster a culture of continuous learning and professional development. Our dedication is to provide timely and comprehensive assistance for every consultant through our dedicated Learning & Development team, ensuring their continuous growth and success.

DE&I Matters: At GlobalLogic, we deeply value and embrace diversity. We are dedicated to providing equal opportunities for all individuals, fostering an inclusive and empowering work environment.

Career Development: Our corporate culture places a strong emphasis on career development, offering abundant opportunities for growth. Regular interactions with our teams ensure their engagement, motivation, and recognition. We empower our team members to pursue their career goals with confidence and enthusiasm.

Comprehensive Benefits: In addition to equitable compensation, we provide a comprehensive benefits package that prioritizes the overall well-being of our consultants. We genuinely care about their health and strive to create a positive work environment.

Flexible Opportunities: At GlobalLogic, we prioritize work-life balance by offering flexible opportunities tailored to your lifestyle. Explore relocation and rotation options for diverse cultural and professional experiences in different countries with our company.

About GlobalLogic

GlobalLogic, a Hitachi Group Company, is a trusted digital engineering partner to the world's largest and most forward-thinking companies. Since 2000, we've been at the forefront of the digital revolution - helping create some of the most innovative and widely used digital products and experiences. Today we continue to collaborate with clients in transforming businesses and redefining industries through intelligent products, platforms, and services.