Junior IT Support Engineer - Hybrid, Growth & Perks

Tripledot Studios; Warszawa; Hybrid; PLN 25,000 - 40,000; Full time

Job summary

A leading mobile games company in Warsaw is seeking a Junior IT Support Engineer to keep their tech setup running smoothly. In this hands-on role, you'll resolve hardware and software issues, support teammates, and contribute to IT inventory management. The ideal candidate has 1–2 years of experience and a proactive, problem-solving mindset. This position offers a hybrid work environment and a range of professional growth opportunities.

Benefits

26 days paid holiday

20 days remote working

Private Medical Cover

Daily Free Lunch

Access to sports facilities

Employee Assistance Program

Continuous Professional Development

Qualifications

• 1–2 years of experience in IT support or helpdesk.
• Interest in Google Workspace and networking fundamentals.
• Proficient in English; Polish or Russian a plus.

Responsibilities

• Be the first point of contact for IT issues.
• Support teammates with software and hardware problems.
• Troubleshoot Wi-Fi and VPN connectivity issues.

Skills

Problem-solving mindset

Basic knowledge of Windows systems

Basic knowledge of macOS systems

Communication skills

Eagerness to learn

Job description

A leading mobile games company in Warsaw is seeking a Junior IT Support Engineer to keep their tech setup running smoothly. In this hands-on role, you'll resolve hardware and software issues, support teammates, and contribute to IT inventory management. The ideal candidate has 1–2 years of experience and a proactive, problem-solving mindset. This position offers a hybrid work environment and a range of professional growth opportunities.