Junior CRM Engineer (f/m/d)

Awin; Warszawa; Remote; PLN 120,000 - 180,000; Full time

Job summary

A global digital marketing company is seeking a Junior CRM Engineer in Poland. The role involves implementing Salesforce features, collaborating with CRM teams, and managing user requirements. Candidates should have hands-on experience with Salesforce, particularly in Agile environments. The company offers flexible work arrangements, including remote options, and various health and well-being benefits.

Benefits

Flexi-Week and Work-Life Balance

Remote Working Allowance

Flexi-Office opportunities

Meal Vouchers

Health & Wellbeing insurance

Remote Working Furniture Package

Peer-to-peer appreciation program

Qualifications

• 1+ years of hands-on experience working with Salesforce.
• Proficient in Apex, LWCs, and Flow Builder.
• Experience with Salesforce Service Cloud is a plus.

Responsibilities

• Participate in the CRM team sprints to implement features.
• Work closely with CRM Business Analysts to understand requirements.
• Troubleshoot Salesforce platform errors and propose solutions.

Skills

Salesforce hands-on experience

Apex proficiency

LWC proficiency

Agile/Scrum experience

Excellent communication skills in English

Tools

Version control tools (e.g., Git)

CI/CD pipelines

Job description

Purpose of Position

Your location:Any country where Awin has an office. You will be able to work from home most of the time if you are based in one of these countries.

As a Junior CRM Engineer you will be part of the project team involved in the implementation of Salesforce new features (primarily Service Cloud and potentially Sales Cloud) at Awin. You will also be joining a team of CRM engineers and specialists reporting to the CRM Engineering Manager within CRM department. In this position, you will also be responsible for the day-to-day user management, maintenance and continuous roll out of Salesforce features.

Key Tasks

• Participate to the CRM team sprints to implement features supporting the defined roadmap
• Work closely with CRM Business Analyst and/or CRM Architects to understand requirements and deliver best of class solutions
• Implement scalable solutions in Apex, LWCs, SOQL, integrations (REST, Platform Events) and configuration (Flow Builder, Validation Rules, Lightning App Builder, etc.)
• Participate in the creation of technical designs with best practises in mind
• Troubleshoot Salesforce platform errors and propose possible solutions considering pros & cons
• Ensure long term success by creating and maintaining technical documentation

Skills & Expertise

• 1 years+ hands-on experience working with Salesforce
• Proficient in Apex, LWCs and Flow Builder
• Familiarity with Salesforce APIs and integration patterns
• Experience working in Agile/Scrum environments
• Experience with Salesforce Service Cloud is a plus
• Relevant Salesforce Certifications such as Platform Developer (I and II) and Platform App Builder is a plus
• Experience with version control tools (e.g., Git, GearSet) and CI/CD pipelines is a plus
• Highly customer and service oriented
• Ability to carry on tasks in autonomy and feedback on progress in a timely manner
• Excellent communication skills in English

Our Offer

• Flexi-Week and Work-Life Balance: We prioritise your mental health and wellbeing, offering you a flexible four-day Flexi-Week at full pay and with no reduction to your annual holiday allowance. We also offer a variety of different paid special leaves.
• Remote Working Allowance: You will receive a monthly allowance to cover part of your running costs. In addition, we will support you in setting up your remote workspace appropriately.
• Flexi-Office: We offer an international culture and flexibility through our Flexi-Office and hybrid/remote work possibilities to work across Awin regions
• Meal Vouchers: You will be supported with a certain net sum to spend it on a variety of lunches.
• Health & Wellbeing: The insurance covers several types of health, vision and / or dental treatments for you and for up to one additional family member.
• Remote Working Furniture Package: After 3 months of employment, you will be eligible for a furniture package, which should enable you to set up a proper workplace at your remote working location
• Appreciation: Thank and reward colleagues by sending them a voucher through our peer-to-peer program.

Established in 2000, Awin is proud of our dynamic, social and inclusive culture.

Like all businesses, we’ve had to adapt and nurture our culture in a virtual environment. Our virtual ‘Life @ Awin’ hub brings our colleagues from across the globe together for various social activities.

Diversity & Inclusion are paramount to us, and we proudly pursue and hire diverse team members. We champion uniqueness and authenticity; this is who we are at our core. Our network of affiliate partnerships are diverse and transparent, as are the employees powering our vision to build the world’s leading open partner ecosystem. We welcome all backgrounds, identities, and experiences. If you need support at any point in the application or interview process, please let us know.

Apply now to begin the next stage of your career at a progressive company that supports both your professional and personal development.