Junior Back Office Specialist with Serbian OR Bulgarian OR Macedonian OR Slovenian (shift work)

Arche Consulting Sp. z o.o.; Kraków; On-site; PLN 40,000 - 60,000; Full time

Job summary

A consulting firm in Kraków is seeking a Junior Back Office Specialist fluent in Serbian, Bulgarian, Macedonian, or Slovenian. The ideal candidate will review user reports, ensure compliance, and work afternoon shifts. The role offers a comprehensive benefits package, training, and opportunities for professional growth in a multicultural environment.

Benefits

Private medical care (LuxMed)

Dental coverage

Life insurance

Multisport card

Cafeteria benefits

Modern office space with wellness area

Qualifications

• Minimum B2 level in Serbian, Bulgarian, Macedonian, or Slovenian.
• Availability to work afternoon shifts, including weekends.
• Willingness to work fully from the Kraków office.

Responsibilities

• Review and evaluate user reports regarding online content.
• Identify and analyze materials in line with compliance policies.
• Make balanced decisions on reported content.

Skills

Proficiency in Serbian or Bulgarian or Macedonian or Slovenian

Good command of English

Excellent communication and interpersonal abilities

Attention to detail

Fast learner

Adaptability to new tools

Time management skills

Job description

Junior Back Office Specialist – Shift work (Serbian / Bulgarian / Macedonian / Slovenian)

Location: małopolskie / Kraków. Category: Back office.

Responsibilities

• Reviewing and evaluating user reports regarding online content.
• Identifying and analyzing materials in line with compliance and safety policies.
• Making balanced and policy-based decisions on reported content.
• Flagging discrepancies and assisting in issue resolution according to internal guidelines.
• Utilizing market-specific insights to enhance the user experience and platform safety.
• Reviewing potentially sensitive or disturbing content with a neutral and objective mindset.

Requirements

• Proficiency in Serbian OR Bulgarian OR Macedonian OR Slovenian (minimum B2, C1 preferred).
• Good command of English (minimum B2 level).
• Availability to work on afternoon shift, including weekends (two days off weekly).
• Willingness to work 100% from the Kraków office.
• Excellent communication and interpersonal abilities.
• Fast learner with adaptability to new tools, concepts, and procedures.
• Strong attention to detail, accuracy, and time management skills.

Our client offers

• Comprehensive benefits package including private medical care (LuxMed), dental coverage, life insurance, Multisport card, and cafeteria benefits.
• Access to a modern office space with a gaming and wellness area, and a fully equipped kitchen with snacks and beverages.
• Full training and work equipment provided from day one.
• Opportunities for professional growth and clear career development paths.
• Language and skill development programs.
• Inclusive, multicultural, and open-minded work environment.
• Chance to join a global organization focused on people and development.