Java SRE Engineer - Production Support (Hybrid, Warsaw)

Wipro Technologies; Warszawa; Hybrid; PLN 120,000 - 180,000; Full time

Job summary

Wipro Limited in Poland is seeking an experienced Application Production Support professional to join our client-facing team in Warsaw. The role focuses on delivering high-availability enterprise support for Java-based applications in a Hybrid work arrangement, 1-3 days from the client office.

You will monitor incidents, perform root-cause analysis, support deployments, and collaborate with IT, development, and operations teams.

Qualifications

• 5 to 7 years in Production Support or Maintenance roles.
• Strong hands-on experience with Java applications.
• Good knowledge of JVM concepts, application logs, and Java troubleshooting techniques.
• Strong experience with SQL for data analysis and issue investigation.
• Hands-on experience in Unix/Linux environments, including server-level troubleshooting.

Responsibilities

• Provide production application support for large-scale enterprise applications.
• Monitor, investigate, and resolve production incidents within SLAs.
• Perform troubleshooting and root cause analysis across Java-based applications.
• Support and maintain applications running on Unix/Linux environments.
• Execute SQL queries for data analysis, validation, and issue investigation.
• Monitor application performance, JVM health, and server resources.
• Collaborate with development, infrastructure, and business teams to resolve complex production problems.
• Support ITSM processes, including incident, problem, and change management activities.
• Participate in application deployments, release support, and post-implementation monitoring.
• Maintain operational documentation and contribute to continuous service improvement initiatives

Skills

Java

JVM concepts

SQL

Unix/Linux

ITSM processes

Troubleshooting

Communication

Tools

Monitoring tools

Job description

Wipro Limited in Poland is seeking an experienced Application Production Support professional to join our client-facing team in Warsaw. The role focuses on delivering high-availability enterprise support for Java-based applications in a Hybrid work arrangement, 1-3 days from the client office.

You will monitor incidents, perform root-cause analysis, support deployments, and collaborate with IT, development, and operations teams.