IT Support Specialist with English – Shift Work (f/m/x)

Sii Poland; Łódź; On-site; PLN 78,000 - 112,000; Full time

Benefits offered by this job

Great Place to Work

Profit sharing

Medical care

Centre of internal trainings

Regular integration events and trips

Open management team

Job summary

Sii Poland is seeking an IT Support Specialist to join our IT Operations team. You will provide IT user support, troubleshoot issues, and assist with remote help across applications, operating systems, and hardware.

You will manage user accounts in Active Directory/Entra ID, support Office 365, and handle basic phone system administration. You will also support mobile devices and endpoint management tools in a three-shift environment, including nights and weekends.

Qualifications

• 2+ years of experience (including internships/practical training)
• Very good command of English (spoken and written)
• Knowledge of computer hardware construction and basic configuration elements
• Familiarity with Windows OS, Office 365, Active Directory/Entra ID, Intune
• Interpersonal skills and good self-organization
• Willingness to work in a three-shift system (including night hours)
• German/Polish language specifics not required – Polish fluent is required
• Must be located in Poland

Responsibilities

• IT user support solving technical problems related to applications, systems and hardware
• Remote support for users on applications, OS and hardware
• Managing user accounts in Active Directory/Entra ID
• Office 365 support and basic telephone system administration
• Support for mobile devices (Android/iOS) and endpoint management tools (Intune, NinjaOne, ManageEngine)

Skills

English proficiency

Polish language

Interpersonal skills

Self-organization

Shift willingness (night/weekends)

Tools

Windows OS

Office 365

Active Directory/Entra ID

Intune

Job description

IT Operations is a Competence Center responsible for executing tasks and projects in the area of maintenance: workstations and mobile devices: computers, laptops, tablets, mobile phones, printers, servers, operating systems, networks, databases (SQL, Oracle), applications (SCCM, ServiceNow, Zabbix, O365, D365).

If you value working in an international environment where you can practically use and develop your English language skills and IT abilities – you have come to the right place! We are looking for a IT Support Specialist (f/m/x) who will be ready to work in a three-shift system, including night hours, as well as work on weekends and holidays.

Your tasks

• IT user support in solving technical problems related to applications, systems, and computer hardware
• Remote support for users regarding applications, operating systems, and hardware
• Managing user accounts in Active Directory/Entra ID
• Office 365 support and basic telephone system administration
• Support for mobile devices (Android/iOS) and endpoint management tools (Intune, NinjaOne, ManageEngine)

Requirements

• Minimum 2 years of experience, including internships and practical training
• Very good command of English, both spoken and written – a must
• Knowledge of computer hardware construction and basic configuration elements
• Familiarity with technologies: Windows OS, Office 365, Active Directory/Entra ID, Intune
• Interpersonal skills (communication, openness) and good self-organization
• Willingness to work in a three-shift system, including night hours and on weekends and holidays
• Fluent knowledge of Polish is required
• Required to be located in Poland

Job no. JOB-F3KZU

Sii ensures that all hiring decisions are made solely on the basis of qualifications and competence. We are committed to equal and fair treatment of all, regardless of legally protected characteristics. At Sii, we promote a diverse and inclusive work environment, in full compliance with applicable anti-discrimination laws.

Benefits For You

• Great Place to Work
• Solid financial situation
• Contracts with the biggest brands
• Centre of internal trainings
• Many experts you can learn from
• Open and accessible management team
• Profit sharing
• Passion Sponsorship program
• Regular integration events and trips
• Comfortable and well-equipped offices
• MySii app
• Medical care