IT Specjalist

Axabee; Wrocław; On-site; PLN 50,000 - 70,000; Full time

Job summary

A leading IT service provider in Wrocław is seeking an IT Support Specialist to provide fast and professional service for technical requests. The ideal candidate will have strong communication skills, a solid understanding of Microsoft systems, and the ability to resolve issues efficiently. Availability for office shifts is required. This role offers the chance to join a dynamic team focused on enhancing user experiences.

Qualifications

• Highly developed communication and teamwork skills.
• Ability to think analytically and solve real causes of problems quickly.
• Good knowledge of Microsoft systems and software (Windows, Office, Active Directory).
• Ability to explain technical issues in an accessible way.
• Very good knowledge of English.
• Availability to work shifts between 8:00-18:00.
• Experience in customer service.

Responsibilities

• Taking care of fast and professional service of requests.
• Receiving and recording service requests.
• Resolving technical problems.
• Coordinating responses to requests and monitoring the process.

Skills

Windows

VPN

Office

Job description

At Axabee, we have one common goal – to make millions of users of mobile and web applications able to book their dream holidays with ease! Help us achieve our ambitious goals by joining our team as IT Support Specialist.

What you will do

• Taking care of fast and professional service of requests
• Receiving and recording service requests
• Resolving technical problems
• Coordinating prompt and appropriate responses to requests, including forwarding enquiries and monitoring the subsequent process

Skills

• Windows
• regular
• VPN
• regular
• Office
• regular

You are the ideal candidate if you have

• Highly developed communication and teamwork skills
• Ability to think analytically and quick solving of the real causes of problems
• Good knowledge of Microsoft systems and software (Windows, Office, Active Directory)
• Ability to explain technical issues in a way that is accessible to users
• Very good knowledge of English
• Availability to office work shifts between 8:00-18:00
• Experience in customer service

Get to know our application process

Application

Have you found an interesting job offer at Axabee? Send us your CV, and we will contact selected candidates.

Phone Interview

Let us get to know you, and we will tell you about the company, your new role, and the next steps.

Interview

Meet the team manager, find out the details of the projects and share your experience.

Task

Only for selected positions. Test your skills by completing a recruitment task.