IT Quality Governance Manager

Knauf Gips KG; Katowice; Hybrid; PLN 80,000 - 100,000; Full time

Job summary

A leading global building materials manufacturer is seeking a dedicated professional to develop and maintain the IT Quality Management System (QMS). The role involves ensuring compliance with industry standards and driving continuous improvement in IT processes. Candidates should have experience with COBIT, ISO certifications, and strong analytical skills. This position is based in Katowice, Poland, and offers a stable employment contract with flexible working options.

Benefits

Permanent employment contract

Flexible working hours

Discounts on sports and leisure activities

Parking and public transport access

Individual support for further education

Modern office environment

Qualifications

• Hold a degree in Business Studies, Computer Science, or a related field with relevant work experience.
• Possess strong knowledge of COBIT and experience in QMS.
• Familiar with ISO 9001 and ISO 27001, experience in certification.
• Demonstrate strong analytical and problem-solving skills.
• Skilled in collaboration with cross-functional teams and excellent communication skills.

Responsibilities

• Develop and maintain IT Quality Management System (QMS).
• Drive continuous improvement in IT processes.
• Establish and enforce quality standards for IT services.
• Evaluate IT quality controls and compliance measures.
• Support implementation and maintenance of ISO certifications.

Skills

Analytical skills

Problem-solving skills

Collaborative skills

Communication skills

English proficiency

German proficiency

Education

Degree in Business Studies, Computer Science, or related field

Tools

COBIT

ISO 9001

ISO 27001

Job description

Knauf stands for opportunity. This exciting role offers you the ideal opportunity to begin and further develop an impressive career within a values-driven culture.

As a global building materials manufacturer with 43,500 employees in 90 countries, we offer diverse opportunities to ambitious talent. We value every contribution and are committed to creating a safe and inclusive work environment with the aim of developing sustainable solutions for a better future.

Knauf Information Services GmbH is proud to be a part of the Knauf Group. With a long-standing tradition, and a growing international presence, we are seeking dedicated individuals to help us achieve our long-term vision.

Can you say ‘yes’?

• Is respectful and appreciative interaction within the team a given for you?
• Do you always put the customer at the center of your actions?
• Do you consider the future and upcoming generations in your actions?
• Do you strive for personal and professional growth?

What you'll do

• Develop, implement, and maintain the IT Quality Management System (QMS) for Knauf IT, ensuring alignment with industry standards, regulatory requirements, and organizational objectives
• Drive continuous improvement in IT processes by analyzing quality performance metrics, conducting maturity assessments, identifying inefficiencies, and implementing corrective and preventive actions
• Collaborate with IT teams and stakeholders to establish and enforce quality standards for IT services, fostering a culture of quality awareness and accountability
• Evaluate IT quality controls and compliance measures using frameworks like COBIT, ensuring adherence to internal policies, external regulations, and contractual obligations, while providing actionable recommendations for improvement
• Support the implementation and maintenance of ISO certifications, such as ISO 9001 (Quality Management) and ISO 27001 (Information Security Management)

Who you are

• Hold a degree in Business Studies, Computer Science, or a related field, supported by relevant work experience
• Possess strong knowledge of Control Objectives for Information and Related Technologies (COBIT) and experience in developing and maintaining IT Quality Management Systems (QMS)
• Familiar with IT industry standards such as ISO 9001 and ISO 27001, with experience in supporting certification processes and continuous improvement initiatives
• Demonstrate strong analytical and problem-solving skills, with the ability to interpret performance metrics, conduct evaluations, and implement effective corrective actions
• Skilled in collaborating with cross-functional teams, engaging stakeholders, and driving alignment and accountability in quality management practices, with excellent communication skills and proficiency in English and German

What we offer you

We all shape our lives individually. As an employer, we play a significant role in the daily life of our employees and aim to support them with various offerings. This includes, among other things:

• Security: Permanent employment contract in a stable, successful family owned business
• Flexibility: A wide time window for flexible working and weekly remote days
• Fitness and health: Discounts on various sports and leisure activities, active health promotion, private health care, occupational safety, and more
• Time Savings:Parking and direct access to public transport (train, bus)
• Feel Approach: Welcome days and individual onboarding, company and team events
  
• Personal career and career development: Individual support for extra-occupational studies, further education and training courses
• Inspiring work environment: Our nicely designed office offers you an environment that fosters creativity and productivity. We love coming together as a team here!

Knauf as an employer

Knauf Information Services GmbHis a key driver of the KNAUF Group's global growth and digital transformation. A team of 500 highly qualified experts is committed to supporting the Group and its customers worldwide with innovative IT solutions and customized services. The core competencies of Knauf IT cover a wide range of IT services, including the development and implementation of complex software solutions, the optimization of business processes through digital technologies and ensuring IT security and data protection.

The Knauf Group is proud to be an equal opportunity employer. We are committed to a diverse and inclusive work environment, and we make all personnel decisions across all areas of our company based on experience, skills and integrity. We encourage applicants from all walks of life to apply for our positions, regardless of age, gender, gender identity, disability, sexual orientation, origin, religion and so forth.

Share our values and become part of the team to shape the future of Knauf together.