IT Operations Specialist

Quantitative Engineering Design; Województwo mazowieckie; On-site; PLN 60,000 - 80,000; Full time

Benefits offered by this job

Multisport

Flexible work hours (2-3 days in office)

High autonomy

Socially conscious projects

Little bureaucracy

Significant ownership

Job summary

A tech company focusing on public health in Warsaw is seeking an IT Operations Specialist to manage the lifecycle of hardware and digital access across their operations. The ideal candidate will have over 4 years of IT administration experience, excellent integrity, and proficiency in managing various devices. Responsibilities include procurement of devices, inventory management, security enforcement, and handling onboarding/offboarding. Flexible work hours and autonomy are part of the offer.

Qualifications

• At least 4 years of industry experience in IT administration.
• Proactive and opinionated approach to IT operations.
• Working proficiency (≥C1) in English.

Responsibilities

• Source, configure, and distribute laptops and mobile devices.
• Manage inventory of QED equipment.
• Audit and enforce computer security policy.
• Handle onboarding, offboarding, and access management.
• Manage custom Mobile Device Management service.

Skills

IT administration

Git

Scripting

Networking fundamentals

Windows/Linux/Android management

Job description

Overview

QED (qed.ai) is a tech company focused on public health and food security in Sub-Saharan Africa. We build the digital infrastructure and AI used at the intersection of aid and scientific inquiry, including surveillance of HIV and malaria, and nutrient analysis of crops and soils. Our work happens at a national scale, and our funding comes from partners like the Gates Foundation, CDC, and USAID.

As we scale, we are looking for a highly trusted IT Operations Specialist to join our Warsaw team.

The Role

In this role, you’ll be responsible for the lifecycle of the hardware that powers our development and field operations across the globe. You will also be responsible for managing digital access internally, as well as externally. We are looking for a versatile professional with a background that spans both hardware and software administration.

Responsibilities

• Global procurement and logistics: Sourcing, configuring, and distributing laptops (Windows/Linux) and mobile devices for our staff in Poland and across our African offices.
• Keeping track of the inventory: Knowing exactly where every piece of QED equipment is, what condition it’s in, and what happens the moment it breaks.
• Security enforcement: Auditing and enforcing our personal computer security policy (FDE, handling of secrets).
• Access Control: Handling onboarding, offboarding, and access to our internal platforms.
• Android MDM: Managing our custom Mobile Device Management (MDM) service, built on the Android Management API. You will handle the procurement and logistics of devices used in the public health projects in the field. While this is an IT Operations role, the ability to read, write, and maintain the code of our custom MDM platform would be a big bonus.

Requirements

• High level of trust: You will have access to the most sensitive layers of our operation. Absolute integrity is non-negotiable.
• Experience with IT administration: We require at least 4 years of industry experience. We expect a proactive, opinionated approach. You should have a clear vision and knowledge of modern tooling and the ability to establish robust conventions for access management and security.
• Technical Proficiency: Proficiency in core technologies, including Git for version control, scripting and networking fundamentals.
• Versatility: Comfort managing a fleet of Windows, Linux, and Android devices.
• Language: Working proficiency (≥C1) in English.

Bonus: server infrastructure and willingness to travel

What you can expect

• Multisport
• Flexible work hours (2-3 days in office)
• High autonomy
• Unusual socially conscious projects with genuine humanitarian purpose
• Little bureaucracy
• Significant ownership