IT Engineer Network

Zendesk, Inc.; Kraków; On-site; PLN 180,000 - 240,000; Full time

Job summary

A global technology company in Kraków is seeking an experienced Network Engineer to design, implement, and maintain their global network infrastructure. The role requires a strong understanding of networking concepts, experience with major hardware platforms, and effective communication skills. Ideal candidates should have 5+ years of relevant experience and a Bachelor's degree in a related field.

Qualifications

• 5+ years of hands-on experience in network engineering or infrastructure operations.
• Experience with security platforms and cloud-native solutions preferred.
• Hands-on experience with networking hardware platforms.

Responsibilities

• Design and implement global network infrastructure.
• Collaborate with endpoint, collaboration, and security teams.
• Maintain reliable and scalable network solutions.

Skills

Core Networking

Problem-Solving

Communication

Collaboration

Education

Bachelor’s degree in Computer Science or related field

Tools

Cisco

Aruba

Palo Alto

AWS

Job description

We’re looking for an experienced **Network Engineer** to design, implement, and maintain our global network infrastructure. This role combines technical expertise with hands-on execution across wired and wireless networks, audiovisual systems, and office expansion projects. You’ll play a key role in ensuring that our global workforce stays connected, secure, and supported through reliable and scalable network solutions.**Cross-Functional Collaboration:** Work closely with endpoint, collaboration, and security teams to ensure seamless technology integration and user experience.* **Technical Skills:*** + **Core Networking:** A deep and demonstrable understanding of fundamental networking concepts, including TCP/IP, VLANs, routing/switching protocols (e.g., BGP, OSPF), VPNs, DNS, and DHCP. + **Hardware Platforms:** Hands-on experience with networking platforms from major vendors such as Cisco, Aruba, Palo Alto, and/or other equivalent enterprise-grade hardware. + **Emerging Technologies:** Familiarity with and/or experience in modern networking technologies, including SD-WAN, cloud networking (AWS) and Network Monitoring Tools + **Security & SaaS:** Experience with security platforms and cloud-native solutions, with Netskope experience being a plus. + **Collaboration Systems:** Working knowledge of AV systems and conferencing technologies (e.g., Zoom Rooms, Neat). + **Other Beneficial Skills:** Any experience with scripting/automation (e.g., Python, Ansible) or network automation tools is a plus.* **Soft Skills:*** + **Problem-Solving:** Excellent problem-solving abilities, with a proven track record of using Root Cause Analysis (RCA) to identify underlying issues and implement sustainable solutions. + **Communication:** Clear and effective communication, both written and verbal, particularly in the context of creating and documenting change controlprocedures. + **Collaboration:** A collaborative mindset with the ability to work cross-functionally and manage stakeholder relationships during the change control process.**Education:** Bachelor’s degree in Computer Science, Information Technology, or a related field (or equivalent experience).**Experience:** 5+ years of hands-on experience in network engineering or infrastructure operations, preferably in a global or multi-site environment.