Inside Sales Coordinator (Specjalista ds. Sprzedaży)

Cummins; Województwo dolnośląskie; Hybrid; PLN 40,000 - 55,000; Full time

Job summary

A global technology leader in Poland is looking for an Inside Sales Coordinator to manage customer inquiries, prepare budgetary quotes, and support the sales force. Strong communication skills and the ability to collaborate across departments are essential for success in this role. The position offers a hybrid working model and requires fluency in English and Polish.

Qualifications

• Strong customer focus and communication skills to effectively convey information.
• Ability to collaborate across teams to ensure seamless execution.
• Adaptability to handle complex situations independently.
• Organizational and analytical skills to track orders and inventory.

Responsibilities

• Respond promptly to customer inquiries via calls or emails.
• Prepare accurate budgetary quotes for various job complexities.
• Support customer visits and make informed decisions.
• Process orders efficiently ensuring smooth order flow.
• Communicate inventory and shipping status to the sales team.
• Directly address customer concerns and collaborate on resolutions.
• Monitor stock levels and take proactive actions.
• Assist branch personnel in driving product sales.

Skills

Customer focus

Communication skills

Collaboration

Adaptability

Organizational skills

Analytical skills

Education

High school diploma or equivalent

Job description

DESCRIPTION

Inside Sales Coordinator (Specjalista ds. Sprzedaży) – Parts Department, Lubin, Dolnośląskie, Poland.

Cummins is a global technology leader that designs, manufactures, and distributes engines, filtration, and power generation products. With a presence in over 190 countries, we are committed to innovation, sustainability, and empowering our people to deliver solutions that power a better world.

RESPONSIBILITIES

• Respond promptly to incoming customer inquiries via calls or emails, ensuring leads are accurately qualified and routed to the appropriate sales professional.
• Prepare accurate and timely budgetary quotes for a range of job complexities, supporting the sales force with technical data and lead times.
• Support customer visits and events, making informed decisions when procedures are unclear to maintain business continuity.
• Process orders efficiently, including acknowledgements, invoices, and shipping notices, ensuring smooth order flow.
• Communicate inventory, order, and shipping status to the sales team, proactively identifying and resolving potential issues.
• Address customer concerns directly when possible, collaborating with internal teams for complex issue resolution.
• Monitor stock and inventory levels, taking proactive actions to prevent shortages and support sales continuity.
• Assist branch personnel in driving product sales across customer segments, contributing to revenue growth and customer satisfaction.

QUALIFICATIONS

• Strong customer focus and communication skills to effectively convey information and solutions.
• Ability to collaborate across teams and departments to ensure seamless execution of sales activities.
• Adaptability to handle complex or unclear situations, making informed decisions independently when necessary.
• Organizational and analytical skills to track orders, inventory, and sales pipeline effectively.

EDUCATION / EXPERIENCE

• High school diploma or equivalent; relevant work experience or specialized skills gained through education, training, or on-the-job experience.
• Experience supporting customer-facing sales teams, order management, or inventory coordination is highly valuable.
• Familiarity with sales processes, forecasting, and pipeline management preferred.
• Fluent in the English and Polish language.

JOB DETAILS

Job: Sales | Organization: Cummins Inc. | Role Category: Hybrid | Job Type: Office