IGT-S Clinical Application Specialist Central Eastern Europe

Philips Iberica SAU; Poznań; On-site; PLN 211,000 - 297,000; Full time

Job summary

A leading health technology company is seeking a Clinical Application Specialist for Central Eastern Europe. In this role, you'll leverage clinical expertise to drive customer satisfaction through effective product demonstrations and training. Ideal candidates will have a Bachelor's degree and 3–5 years of relevant experience in customer support or clinical education environments. Join us in making a meaningful impact in healthcare.

Qualifications

• 3–5 years of related experience, minimum 2 years in a similar role.
• Experience in healthcare technology and customer training.
• Ability to work collaboratively across teams.

Responsibilities

• Drive clinical decision support for Philips products and solutions.
• Deliver high-quality customer training and demonstrations.
• Partner with Account Managers on clinical sales strategies.
• Ensure compliance with quality and regulatory standards.

Skills

Clinical domain knowledge

Presentation and communication skills

Problem-solving mindset

Sales support experience

Software product knowledge

Education

Bachelor’s degree in a relevant field

Job description

IGT-S Clinical Application Specialist Central Eastern Europe

Job Description

As a Clinical Application Specialist, you drive clinical decision support for Philips products and solutions by combining your clinical expertise with a deep understanding of customer needs. You support sales activities through product demonstrations, customer training and clinical education — ensuring optimal product usage and high customer satisfaction.

Your role:

• Act as the clinical knowledge expert for Philips products, solutions and services, providing clinical decision support during sales presentations, product demonstrations and customer engagements.
• Partner with Account Managers to develop and execute effective clinical sales strategies that expand market share and support new product launches.
• Educate and advise sales teams on emerging clinical issues and evolving market needs, positioning Philips solutions effectively.
• Deliver high-quality customer training, ensuring best practices and optimal use of Philips equipment in clinical environments.
• Plan and execute customer training schedules, including (re-)training on new releases, upgrades or procedural changes.
• Conduct regular customer visits to gather feedback, assess satisfaction and ensure training and support meet Philips’ quality standards.
• Ensure compliance with all quality, safety and regulatory standards, including radiation protection and health and safety regulations.
• Act as an informal resource or functional supervisor to less experienced colleagues, contributing to a collaborative and high-performing team culture.

You're the right fit if you have the following skills and experience:

• Bachelor’s degree in a relevant field with 3–5 years of related experience (minimum 2 years in a similar role).
• Strong clinical domain knowledge and a deep understanding of product and solution applications.
• Proven experience in sales support, customer training and clinical education within a healthcare technology environment.
• Excellent presentation, communication and persuasion skills, with the ability to tailor content to diverse audiences.
• Demonstrated ability to plan, prioritize and adapt in dynamic clinical and sales environments.
• Strong problem-solving and Lean thinking mindset.
• Collaborative, customer-focused professional who instills trust, communicates effectively and works well across teams.
• Software product knowledge and familiarity with standard processes and tools in the healthcare domain.

How we work together

We believe that we are better together than apart. Field roles are most effectively done outside of the company’s main facilities, generally at the customers’ or suppliers’ locations.

About Philips

We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.

• Learn more about our business.
• Discover our rich and exciting history.
• Learn more about our purpose.

If you’re interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our culture of impact with care here.

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