Hybrid Sales Administrator: Customer & Process Support

RELX INC; Warszawa; Hybrid; PLN 120,000 - 180,000; Full time

Job summary

A global information provider is seeking a Sales Administrator in Warsaw. This role supports the sales team by managing administrative tasks, improving customer satisfaction, and maintaining relationships with clients. Candidates should be detail-oriented, fluent in English, and have experience with sales processes and CRM systems. The position is hybrid with office presence required twice a week.

Qualifications

• Understanding of sales processes and procedures.
• Fluent in English; Russian is a plus.
• Proficient in using CRM systems.
• Ability to analyze data using Excel.

Responsibilities

• Provide exceptional customer service.
• Coordinate with departments for timely delivery.
• Assist sales team with issue resolution.
• Develop relationships with customers and stakeholders.
• Identify process improvements.

Skills

Sales processes understanding

Fluent in English

Detail-oriented

Strong communication skills

Proactive and efficient

CRM systems experience

Data analysis

Customer service focus

Tools

Microsoft Excel

Job description

A global information provider is seeking a Sales Administrator in Warsaw. This role supports the sales team by managing administrative tasks, improving customer satisfaction, and maintaining relationships with clients. Candidates should be detail-oriented, fluent in English, and have experience with sales processes and CRM systems. The position is hybrid with office presence required twice a week.