HR Services Trainee

Sonova Group; Warszawa; Hybrid; PLN 30,000 - 120,000; Full time

Job summary

A leading global company in hearing solutions is seeking an HR Services Trainee in Warsaw. This entry-level role focuses on providing support for HR-related inquiries and offers growth opportunities within a dynamic team. Ideal candidates are students or graduates in relevant fields, with strong communication skills and a customer-oriented mindset. The internship offers a chance to learn from experienced colleagues and insights into HR operations in a multinational environment.

Benefits

6 months hybrid internship

Onboarding support from team peers

Chance to learn from experienced colleagues

Modern office with comfortable working environment

Qualifications

• Previous customer-facing or administrative experience is an advantage.
• German or French language skills are an advantage.
• Flexible and open to learning and adapting to new tasks.

Responsibilities

• Provide first-level support for HR-related inquiries.
• Answer internal inquiries accurately and efficiently.
• Input basic employee data into the HR system database.
• Collaborate and assist in HR processes and process optimizations.

Skills

Proficiency in English

Customer-oriented mindset

Good organizational skills

Team player

Proficiency in MS Office

Education

Student/Graduate from HR, Finance, Linguistics or equivalent

Job description

At Sonova, we envision a world where everyone can enjoy the delight of hearing. This vision inspires us and fuels our commitment to developing innovative solutions that improve hearing health and human connection - from personal audio devices and wireless communication systems to hearing aids and cochlear implants. We're dedicated to providing outstanding customer experiences through our global audiological care services, ensuring that everyone has the opportunity to engage fully with the world around them.

Guided by a culture of continuous improvement that fosters resilience and self-motivation, our team is united by a shared commitment to excellence and a deep sense of pride in our work, each of us playing a vital role in creating meaningful change,

Here you’ll find a diverse range of opportunities that span both consumer and medical solutions and the freedom to shape your career while making an impact on the lives of others. Join us in our mission to create a more connected world, where every voice is heard and every story matters.

HR Services Trainee

More about the role:

This trainee position is ideal for candidates eager to start their career in HR and develop their skills in a supportive environment. The focus is on harnessing the candidate's potential and motivation, offering the opportunity for growth and professional development within the HR field.

The HR Services Trainee will provide first-level support for employees regarding HR-related inquiries and basic transactional processing. This entry-level role is designed for individuals with little to no prior experience in HR, focusing on developing personal competencies, potential, and motivation.

If you are motivated, eager to learn, and looking for a chance to start your career in HR, we encourage you to apply and join our dynamic HR team.

More about the tasks:

• Provide first-level support for employees and line managers in HR-related inquiries
• Answer internal inquiries efficiently and accurately
• Respond to inquiries and perform transactions using documented processes and policies through the Inquiry System
• Escalate issues to second-level support or triage inquiries to the appropriate queue
• Input basic employee data into the HR system database and document activities as requested and generate basic reports
• Review documents and reports related to employee records in HR processes to verify their accuracy
• Collaborate and assist in various HR processes and process optimizations

More about you:

• Student/Graduate from HR, Finance, Linguistics or equivalent
• Previous customer-facing or administrative experience is an advantage
• Proficiency in English; German or French language skills are an advantage
• Independent and self-reliant with good organizational skills
• Flexible and open to learning and adapting to new tasks and challenges
• Strong team player with a customer- and service-oriented mindset
• Proficiency in MS Office and a general affinity for IT systems

More about what we offer:

• 6 months hybrid internship in Warsaw, based on fixed term contract, with possibility to extend
• Ability to gain insight into how multi-national company operates from HR perspective
• Onboarding support from team peers
• Chance to learn from experienced colleagues
• Modern office with comfortable working environment

Sonova is an equal opportunity employer.

We team up. We grow talent. We collaborate with people of diverse backgrounds to win with the best team in the market place. We guarantee every person equal treatment in regard to employment and opportunity for employment, regardless of a candidate’s ethnic or national origin, religion, sexual orientation or marital status, gender, genetic identity, age, disability or any other legally protected status.