Head of Player Experience & UX Strategy

CD PROJEKT RED; Warszawa; Hybrid; PLN 483,000 - 664,000; Full time

Benefits offered by this job

Welcome pack

Training programs

Cafeteria benefits

Gifts for newborn rebels

Job summary

CD PROJEKT RED is seeking a UX Director to lead the Player Experience across games, services, and platforms from Warsaw. You will unite design, insights, analytics, and player-facing services under a single vision, guiding teams toward cohesive, data-informed decisions.

You will drive standards, collaborate with senior leaders, and shape strategy for scalable UX excellence across multiple products and live operations.

Qualifications

• Extensive experience leading UX, Player Experience, or related functions within games, digital products, or platform ecosystems.
• Proven track record leading multidisciplinary teams across design, research, analytics, and related player experience functions.
• Deep understanding of player behavior, live operations, and data-informed decision-making.
• Strong foundation in UX design, usability, accessibility, and player experience best practices.
• Experience working across multiple products, teams, or platforms in complex development environments.
• Experience building and scaling shared services or center-of-excellence functions supporting multiple product teams.
• Ability to think beyond a single product and design for interconnected player journeys across games, services, and platforms.
• Strong strategic thinking, organizational leadership, and stakeholder management skills.

Responsibilities

• Define and evolve CD PROJEKT RED's Player Experience vision across games, services, and player touchpoints.
• Establish player-centric principles, standards, frameworks, and success metrics.
• Ensure a cohesive player experience across all player-facing products and services.
• Establish and evolve scalable practices for research, design, analytics, experimentation, and validation.
• Establish and maintain company-wide UX practices and ways of working while enabling project teams to operate autonomously.
• Drive player-centric decision-making by translating insights into actionable recommendations for teams and leadership.
• Lead and develop multidisciplinary Player Experience teams spanning UX Research, UX Design, Game Analytics, and other player-focused capabilities.
• Build a culture of collaboration, craft excellence, and continuous development across disciplines.
• Integrate research, analytics, player feedback, and operational data into a unified view of player experience.
• Define and track Player Experience health metrics to inform decision-making and measure outcomes.
• Identify and address player friction, usability challenges, and experience gaps across the ecosystem.
• Champion accessibility, usability, and player-centric design practices across the portfolio.
• Support multiple projects throughout development and live operations with player insights, expertise, and strategic guidance.
• Partner with Game Directors, Design Directors, Producers, and Technology Directors to improve player outcomes.
• Partner with the QA Director to align product quality and player experience objectives, driving continuous improvement across the player journey.
• Represent the player perspective in portfolio planning, strategic discussions, and leadership decision-making.
• Advocate for continuous improvement of player experience before and after launch.

Skills

UX Leadership

Player Experience

Team Leadership

Stakeholder Management

UX Research

Analytics

Product Experience

Job description

CD PROJEKT RED is seeking a UX Director to lead the Player Experience across games, services, and platforms from Warsaw. You will unite design, insights, analytics, and player-facing services under a single vision, guiding teams toward cohesive, data-informed decisions.

You will drive standards, collaborate with senior leaders, and shape strategy for scalable UX excellence across multiple products and live operations.