Head of eCommerce

Polpharma; Warszawa; On-site; PLN 240,000 - 320,000; Full time

Job summary

A leading pharmaceutical company is seeking an experienced Head of eCommerce to drive revenue through digital channels. This role demands a strategic leader with 10+ years of experience in eCommerce and digital strategy, blending operational leadership with deep digital expertise. The ideal candidate will ensure strong local execution and collaboration across various teams to enhance consumer engagement and profitability. The position is located in Poland and offers extensive benefits.

Benefits

Private medical care

Lunch card 350 PLN net

Life insurance

Relocation package

Employee Pension Program

Co‑financing for Multisport card

Cafeteria system

1 additional day off

Qualifications

• 10+ years of experience in eCommerce or digital strategy.
• Proven experience in omnichannel marketing.
• Strong command of professional English.

Responsibilities

• Define and lead the groupwide eCommerce strategy.
• Set eCommerce revenue targets across markets.
• Ensure execution of eCommerce strategies.

Skills

eCommerce growth strategy

Digital marketing

Analytical skills

Leadership

Collaboration

Education

Bachelor’s or Master’s degree in Business/Marketing

Job description

Overview

The international Head of eCommerce is accountable for the revenue growth and commercial performance of Polpharma Group’s business via the eCommerce channel. As a key member of the CHC Growth Platform team, this role owns the global eCommerce strategy and its execution across all relevant digital commerce models (D2C, marketplaces, eRetailers, hybrid models), tools, and systems.

This role is responsible for delivering eCommerce revenue in line with growth plans, by building and executing a winning, data‑driven, and scalable strategy across markets. It leads the development of global platforms, frameworks, tools and expertise while ensuring strong local execution, high performance, and continuous capability development.

The role combines strategic vision, operational leadership, and deep digital expertise to accelerate consumer engagement, market penetration, and profitability through digital commerce. This is a group‑level role, operating across multiple markets and business units, with strategic impact on the entire organization.

Your responsibilities

• Define and lead the groupwide eCommerce strategy, aligned with CHC growth ambitions, brand priorities, and consumer trends.
• Set and deliver eCommerce revenue and profit targets across geographies, categories, and platforms.
• Ensure strong execution of eCommerce strategies in priority markets through direct collaboration, capability support, and progress tracking.
• Lead the development, deployment, and adoption of digital platforms that support eCommerce performance (e.g., content management, analytics dashboards, PIM).
• Enable data‑led decision‑making and real‑time performance steering across global and local teams.
• Design and implement scalable capability‑building programs across markets, including trainings, onboarding, playbooks, workshops.
• Build a strong internal eCommerce community focused on collaboration, best‑practice sharing, and market upskilling.
• Foster a culture of experimentation, learning, and rapid knowledge transfer to accelerate local impact and global maturity.
• Ensure seamless integration of eCommerce into CHC’s omnichannel marketing and commercial ecosystem.
• Align closely with Brand, Digital, Media, Shopper Marketing, and Sales teams to deliver unified consumer experiences and consistent brand presence across touchpoints.

What we can offer

• Employment based on an employment contract
• Training and development of professional competences
• Private medical care
• Lunch card 350 PLN net
• Life insurance
• Relocation package
• Employee Pension Program (after 3 months of employment)
• Co‑financing for the Multisport card
• Cafeteria system (cinema, theatre tickets, shopping vouchers, etc.)
• 1 additional day off

Our expectations

• Bachelor’s or Master’s degree or equivalent in Business, Marketing, Digital Commerce, or related field.
• 10+ years of experience in eCommerce, digital strategy, or commercial leadership in Consumer Healthcare, FMCG, or consumer healthcare industries
• Demonstrated success in delivering eCommerce growth, scaling digital platforms, and leading market execution.
• Proven experience in omnichannel marketing and digital transformation across complex organizations.
• Strategic thinker with strong commercial acumen and growth mindset.
• Results‑driven, entrepreneurial, and highly collaborative.
• Capable of leading through influence in matrix and multicultural environments.
• Strong analytical skills and comfort with digital KPIs, consumer data, and performance tracking.
• Passionate about consumer health, digital innovation, and commercial excellence.
• Adaptable, resilient, and future‑oriented.
• Inspirational leader who fosters cross‑functional collaboration and capability building.
• Strong command of professional English.
• Open to business travel.