GRC Operations Team Lead with German | Managed Services Operations

PwC; Kraków; Hybrid; PLN 200,000 - 320,000; Full time

Benefits offered by this job

Hybrid work

Development & training

Medical & wellbeing program

Custom benefits package

Volunteer hours

Birthday day off

Job summary

PwC Kraków seeks an experienced GRC Operations Team Lead with German to drive internal controls initiatives across PwC's global network. You will lead day-to-day delivery, coordinate multi-location teams, and engage client stakeholders in German and English to discuss risks and controls.

You will also support remediation efforts and help evolve PwC's offering through automation and AI-enabled testing. This role blends leadership, risk expertise, and client interaction in a hybrid in-office

Qualifications

• Strong ownership and delivery focus in a dynamic environment.
• Collaborative mindset and capability building.
• Excellent communication, analytical thinking, attention to detail.

Responsibilities

• Lead internal controls initiatives and cross-territory collaboration.
• Deliver end-to-end internal controls activities within Managed Services, incl. design effectiveness, walkthroughs, and operating testing.
• Take team leader responsibility for day-to-day delivery, including task allocation and quality reviews.
• Act as key contact for client stakeholders, facilitating discussions in German and English and presenting results.
• Support remediation and deficiency management and embed risk-by-design practices.
• Contribute to shaping PwC offering by identifying emerging risks and automation opportunities.
• Assist sales and business development on engagements and scoping input.
• Coach junior team members and support progression to manager.

Skills

Team leadership

Stakeholder management

Risk management

Communication (German)

Compliance/audit

Education

University degree in Finance, Economics, Accounting, IT

Job description

Job Description & Summary

MSO Internal Control Testing team is a rapidly developing group of experts in the area of internal control, processes and IT systems. We carry out projects related to verifying the effectiveness of internal control from the perspective of business and IT processes. We identify, analyze and manage business and IT risks for clients from various sectors around the world.

We are looking for:
GRC Operations Team Lead with German

Your future role:

• Lead selected internal controls initiatives and workstreams, building strong relationships across PwC’s international network and contributing to cross‑territory collaboration.

• Deliver end‑to‑end internal controls activities within a Managed Services model, including design effectiveness assessments, walkthroughs, and operating effectiveness testing for business and IT controls.

• Take team leader responsibility for day‑to‑day delivery, supporting team building, task allocation, quality reviews, and knowledge sharing within multi‑location teams.

• Act as a key point of contact for client stakeholders, facilitating discussions in German and English , presenting results, and supporting conversations on risks and controls.

• Support remediation and deficiency management, helping clients design sustainable improvements and embed risk‑by‑design practices.

• Contribute to shaping and evolving the PwC offering by identifying emerging risks, technology‑driven control needs, and opportunities to improve governance and control environments.

• Support sales and business development activities on selected engagements, including proposal preparation, scoping input, and identifying future opportunities such as automation, AI‑enabled testing, and continuous monitoring.

• Coach and support junior team members, contributing to capability building and preparing for a clear progression path to manager.

Apply if you have:

• The ability to work effectively in a dynamic and fast‑paced environment, demonstrating strong ownership and delivery focus,

• A collaborative mindset and readiness to contribute to team development, capability building and practice growth,

• Strong relationship‑building and stakeholder‑management skills, with the ability to communicate complex Risk & Controls insights clearly and confidently,

• At least 5-7 years of experience in compliance, risk management, internal control testing, or internal audit,

• Fluency in German and English (minimum C1 level), allowing confident verbal and written communication with stakeholders,

• Excellent communication skills, analytical thinking, attention to detail, and strong organizational abilities,

• Knowledge of internal control frameworks, SOX requirements and internal audit leading practices,

• A university degree in Finance, Economics, Accounting, IT, or a related discipline.

• Strong proficiency in using new technologies and AI‑based tools in your daily work (e.g., task automation, information analysis, content creation).

Nice to have:

• Knowledge of Sarbanes‑Oxley (SOX) requirements.

• Professional certifications such as Certified Internal Auditor (CIA).

• Other relevant risk, audit, or compliance‑related qualifications.

By joining us you gain:

• Work flexibility – hybrid working model (min. 2 days in the office per week), flexible start of the day, workation, sabbatical leave,

• Development and upskilling – our full support during onboarding process, mentoring from experienced colleagues, training sessions, workshops, certification co/financed by PwC and conversations with native speaker,

• Wide medical and well‑being program – a medical care package (incl. freedom of treatment, physiotherapy, discounts on dental care), coaching, mindfulness sessions, psychological support, education through dedicated webinars and workshops, financial and legal advice,

• Possibility to create your individual benefits package (a.o. lunch pass, insurance packages, concierge, veterinary package for a pet, massages) and access to a cafeteria – vouchers, discounts on IT equipment and car purchase,

• 3 paid hours for volunteering per month ,

• Additional paid Birthday Day off ,

• And when you start enjoying PwC as much as we do, you may recommend your friend to work with us.

Recruitment process:

• Application & CV submission,

• Phone call with a recruiter,

• German language check,

• Interview I,

• Interview II,

• Offer.