Graduate Area Manager, Operations

Amazon Fulfillment Poland sp. z o.o.; gmina Dobromierz; On-site; PLN 84,000 - 114,000; Full time

Benefits offered by this job

Health insurance

Pension plan

Life & disability insurance

MultiSport card

Canteen meal discounts

Employee discount

Employee Assistance Program

Job summary

Amazon Fulfillment Poland sp. z o.o. is seeking an Area/Shift Manager to lead a large, diverse team and ensure demand is met across shifts. This hands-on role emphasizes safety, productivity, and collaborative problem solving.

You will analyse performance, implement corrective actions, and work with other managers to standardise shift processes. The position is based at one of our operational sites in Poland, with a compensation package that may include bonuses and RSU schemes.

Qualifications

• Experience leading large, diverse teams in fast-paced environments.
• Strong analytical and problem-solving abilities.
• Commitment to safety and employee wellbeing.
• Ability to collaborate with multiple managers and cross-functional teams.
• Willingness to handle administrative tasks and shift coordination.

Responsibilities

• Promote a culture of safety and wellbeing.
• Analyse and implement corrective actions to maintain quality and productivity across shifts.
• Support and lead a team and handle administrative work while building a strong team culture.
• Analyse performance and suggest process improvements to optimise work and improve customer service.
• Collaborate with other managers to standardise shift processes.

Job description

When you join Amazon as an Area/Shift Manager, you’ll gain experience leading a large and diverse team to make sure your area of the business keeps pace with demand. In this hands‑on role, you’ll learn about the complexity of operations at a global business and what it takes to make everything run seamlessly. While you implement your team’s approach to drive productivity, you’ll also work closely with your colleagues to address challenges, which means no two days will be the same.

Key job responsibilities

• Promote a culture of safety and wellbeing
• Analyse and implement corrective actions to make sure quality and productivity are at consistently high levels, and business objectives are met across all shifts
• Support and lead a team and handle administrative work alongside building and supporting a strong team culture
• Analyse performance and suggest process improvements to optimise work and improve customer service
• Collaborate with other managers to standardise shift processes

The base pay salary for this position is listed below. As a total compensation company, Amazon's package may include further pay components such as a sign on bonus and the eligibility to participate in a restricted stock unit scheme operated independently by Amazon.com Inc. in USA. Your recruiting team will share final base pay and any applicable total compensation elements depending on skills and requirements.

A day in the life

You’ll work shifts and be based at one of our operational sites. Your main focus will be to maintain safety standards within your team and across your site. You’ll also monitor and maintain process efficiency. Your days will always include prioritising routine team management and daily operational tasks, alongside other tasks like individual escalations, process improvement work and wide-scale operational contingency planning.

Being a key part of the operations team involves working with colleagues in other teams and external partners to make sure we stay on track to meet our customer demands and targets. This will involve analysing data and performance metrics with leaders in your business area, as well as discussing the operational pros and cons of technical improvements with engineers.

About the team

Customer Fulfilment, or CF, is where it all started for Amazon. CF has scaled up from a humble team of booksellers to a sophisticated global team which handles more than 1.5 million orders every day. The team is the foundation of our business and its efforts have helped us diversify across new regions and services. With the help of emerging technology, we’re always looking for ways to offer a bigger, better product range – delivered quickly and affordably.

The CF team are the first people in the chain that helps customers get products at the speed we’re known for. We’re based in Fulfilment Centres, which are at the heart of Amazon’s fast-paced Operations network. Our centres are sometimes referred to as the ‘First Mile’ because it’s where most Amazon packages start their journey. We help to manage dynamic inventory and facilitate speedy deliveries round the clock.

Lots of different people work in our Fulfilment Centres, so there are plenty of opportunities for every skillset. Some of us work with physical products, while others analyse data to help everyone across the business make smart decisions.

The base pay salary for this position is listed below. As a total compensation company, Amazon's package may include further pay components such as a sign on bonus and the eligibility to participate in a restricted stock unit scheme operated independently by Amazon.com Inc. in USA. Your recruiting team will share final base pay and any applicable total compensation elements depending on skills and requirements.

Company discretionary, supplementary benefits apply subject to further terms, including pension plans, health insurance, life and disability insurance, business travel insurance, MultiSport card, discounts for meals at the company’s canteen, employee discount code and program (EDC/Extras), and the Employee Assistance Program (private and confidential counselling and referral service to support health and well-being).

The base pay for this position is PLN 8,883 monthly.