Global Service Operations Leader - Maritime Aftermarket

Kongsberg Maritime; Miejsce; On-site; PLN 296,000 - 381,000; Full time

Job summary

A leading technology company in maritime solutions is seeking an experienced Service Operations Manager to enhance its aftermarket services. This pivotal role involves leading a talented team of Service Engineers and developing the aftermarket strategy for the Stabilisers and Naval Steering Gear product portfolio. Candidates must demonstrate proven leadership in the marine industry and a strong focus on customer satisfaction. This position offers a competitive compensation package and opportunities for professional growth.

Benefits

Professional development opportunities

Competitive insurance policies

Pension schemes

Qualifications

• Proven leadership and management experience within the marine industry.
• Extensive expertise in managing aftermarket operations.
• Demonstrated ability to deliver measurable results.
• Educated to degree level or equivalent.
• Solid experience in budget management and resource planning.

Responsibilities

• Ensure safe operations and champion employee wellbeing.
• Develop and own the aftermarket strategy.
• Take full profit and loss accountability for operations.
• Leverage data to improve processes.
• Design workforce development plans.
• Create an inclusive and innovative environment.
• Lead and inspire a team of Service Engineers.

Skills

Leadership

Customer satisfaction

Operational excellence

Budget management

Resource planning

Collaboration

Education

Degree in engineering or maritime studies

Job description

A leading technology company in maritime solutions is seeking an experienced Service Operations Manager to enhance its aftermarket services. This pivotal role involves leading a talented team of Service Engineers and developing the aftermarket strategy for the Stabilisers and Naval Steering Gear product portfolio. Candidates must demonstrate proven leadership in the marine industry and a strong focus on customer satisfaction. This position offers a competitive compensation package and opportunities for professional growth.