Global QA & Delivery Lead

Keywords Studios Plc; Katowice; On-site; MXN 1,000,000 - 1,800,000; Full time

Job summary

Keywords Studios Mexico QA Department seeks a Functionality QA Manager to partner with the Global Portfolio Director, local leadership, and Business Development for local and international expansion. You will direct, mentor, and develop local FQA Project Managers to build high-performing teams aligned with the company culture and values.

You will champion continuous process improvement and service innovation across the Katowice studio and broader organization, while overseeing budgeting, KPI

Qualifications

• Experience leading QA teams in software/services environments.
• Proven ability to drive performance and coaching for project managers.
• Strong collaboration with global and local stakeholders to align delivery.

Responsibilities

• Lead and manage operations for Keywords Mexico QA Department to align with local and global goals.
• Partner with global FQA Managers, Project Managers, and Business Development to drive growth.
• Oversee budgeting, KPI tracking, and profitability across local QA activities.
• Ensure delivery within defined timelines, budgets, and quality standards.
• Conduct QA audits and drive continuous process improvements across locations.

Skills

QA Management

Leadership

Stakeholder management

Budgeting & KPIs

Job description

Keywords Studios Mexico QA Department seeks a Functionality QA Manager to partner with the Global Portfolio Director, local leadership, and Business Development for local and international expansion. You will direct, mentor, and develop local FQA Project Managers to build high-performing teams aligned with the company culture and values.

You will champion continuous process improvement and service innovation across the Katowice studio and broader organization, while overseeing budgeting, KPI