Global Product Support Specialist - Hybrid, Growth & Learning

Macrobond Financial; Szczecin; Hybrid; PLN 120,000 - 180,000; Full time

Job summary

A leading financial data provider in Szczecin is looking for a Junior Product Support Specialist to support clients via email. Key responsibilities include troubleshooting technical issues and providing product knowledge. Candidates should have strong English skills and a positive attitude. This role offers competitive pay, a supportive work environment, and opportunities for professional development in a hybrid working model.

Benefits

Competitive salary

Stable position in a growing business

Private health care

Sport benefits

Cafeteria platform

Language learning platform

Training possibilities

Modern office with a chillout space

Qualifications

• Ability to communicate well with clients and teams.
• Strong analytical and technical knowledge.
• Experience in providing product support.

Responsibilities

• Provide product support to clients around the world.
• Find solutions for product and technical questions.
• Work in a rotating shift system.
• Develop economic, analytical, and technical knowledge.
• Cooperate with team members and the manager.

Skills

Very good level of English in speech and writing

Willingness to learn skills from different fields, including IT

Positive, friendly attitude

Research and web browsing skills

Education

University degree (not a must but a big asset)

Job description

A leading financial data provider in Szczecin is looking for a Junior Product Support Specialist to support clients via email. Key responsibilities include troubleshooting technical issues and providing product knowledge. Candidates should have strong English skills and a positive attitude. This role offers competitive pay, a supportive work environment, and opportunities for professional development in a hybrid working model.